The Trainer's Handbook

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  • Edition: Revised
  • Format: Paperback
  • Copyright: 2008-12-15
  • Publisher: Pfeiffer & Co
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Todays trainers need to do more in less time and with fewer resources. This book offers a step-by-step guide for the training process and contains tips on assessing the needs of participants, keeping training learner-centered, incorporating activities into training, and closing sessions creatively. New content shows how to train successfully in a down economy and includes a new Instructors Guide. The guide is filled with worksheets, checklists, and assessmentsreproducible on the accompanying CD-ROMthat are designed to be flexible so trainers can plan their own paths to success.

Author Biography

Karen Lawson, Ph.D., is an international consultant, speaker, and author. As founder and president of Lawson Consulting Group, Inc., she is the author of Leadership Development Basics, The Art of Influencing, Improving Workplace Performance Through Coaching, Improving On-the-Job Training and Coaching, SkillBuilders: 50 Communication Skills Activities, New Employee Orientation Training, and Involving Your Audience—Make It Active. She is coauthor of 101 Ways to Make Training Active (first edition) and has published dozens of articles in professional journals.

Table of Contents

List of Tables, Exhibits, and Figures
Contents of theWebsite
Assessing Needs
Learning Outcomes
Understanding the Needs Assessment Process
Needs-Assessment Process
How to Conduct a Needs Assessment
Developing an Action Plan
Assessing Participants Knowledge, Attitudes, Skills
Key Points
Adult Learners
Learning Outcomes
AndragogicalVersus Pedagogical Model
Understanding How andWhy People Learn
Learning Styles
Application of Learning Principles
Key Points
Training Styles
Learning Outcomes
Trainer Characteristics and Competencies
Training Style
Increasing Effectiveness
Learner-CenteredVersus Information-Centered
Key Elements of a Trainer's Style
Key Points
UnderstandingToday's Learner
Learning Outcomes
The Changing Training Environment
Diversity Issues
Key Points
Writing Instructional Objectives
Learning Outcomes
What Are Learning Objectives?
Writing Learning Objectives
Key Points
Writing an Instructional Plan
Learning Outcomes
Design Philosophy
Time Needed to Develop a Training Program
Cost Considerations
Major Components of Design
Creating a Design Matrix
Purpose of an Instructional Plan
Components of an Instructional Plan
Instructional Methods
Developing Materials
Key Points
Selecting,Designing, and Developing
Active-Training Methods
Learning Outcomes
The Case for Active Training
Cooperative Learning
Creating an Active-Learning Environment
Designing Active-Training Activities
Common Methods and Materials
Experiential Learning Activities
Action Learning
Key Points
Learning Outcomes
Creating a Positive Learning Environment
Experiential and Active-Training Techniques
Tips for Using Specific Methods
Improving Platform Presence
Key Points
Learning Outcomes
Retention Rate inVisual Learning
Why UseVisual Aids?
Guidelines for UsingVisual Aids
Other Commonly UsedVisual Aids
Key Points
Distance Learning
Learning Outcomes
Workplace Trends
Advantages Benefits of Distance Learning
Disadvantages Drawbacks to Distance Learning
Types of Distance Learning
Guidelines for Designing Distance Learning
Designing and Developing Activities
Delivering Content and Activities
Blended Learning
Key Points
Working with Groups
Learning Outcomes
The Trainer as Facilitator
Ways to Encourage Participation
The Art of Questioning
Responding to Questions
Scaling theWall of Resistance
Problem Situations
Key Points
Using Creativity
Learning Outcomes
Creativity with Small Groups
Props and Other Theatrical Techniques
Table of Contents provided by Publisher. All Rights Reserved.

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