The Trainer's Handbook

by Lawson, Karen

• ISBN13: 9780470403044
• ISBN10: 0470403047
• Edition: Revised
• Format: Paperback
• Copyright: 2008-12-15
• Publisher: Pfeiffer & Co

Summary

Todays trainers need to do more in less time and with fewer resources. This book offers a step-by-step guide for the training process and contains tips on assessing the needs of participants, keeping training learner-centered, incorporating activities into training, and closing sessions creatively. New content shows how to train successfully in a down economy and includes a new Instructors Guide. The guide is filled with worksheets, checklists, and assessmentsreproducible on the accompanying CD-ROMthat are designed to be flexible so trainers can plan their own paths to success.

Author Biography

Karen Lawson, Ph.D., is an international consultant, speaker, and author. As founder and president of Lawson Consulting Group, Inc., she is the author of Leadership Development Basics, The Art of Influencing, Improving Workplace Performance Through Coaching, Improving On-the-Job Training and Coaching, SkillBuilders: 50 Communication Skills Activities, New Employee Orientation Training, and Involving Your Audience—Make It Active. She is coauthor of 101 Ways to Make Training Active (first edition) and has published dozens of articles in professional journals.

Table of Contents

List of Tables, Exhibits, and Figures

Contents of theWebsite

Acknowledgments

Introduction

Assessing Needs

Learning Outcomes

Understanding the Needs Assessment Process

Needs-Assessment Process

How to Conduct a Needs Assessment

Developing an Action Plan

Assessing Participants Knowledge, Attitudes, Skills

Key Points

Understanding

Adult Learners

Learning Outcomes

AndragogicalVersus Pedagogical Model

Understanding How andWhy People Learn

Learning Styles

Application of Learning Principles

Key Points

Training Styles

Learning Outcomes

Trainer Characteristics and Competencies

Training Style

Increasing Effectiveness

Learner-CenteredVersus Information-Centered

Key Elements of a Trainer's Style

Key Points

UnderstandingToday's Learner

Learning Outcomes

The Changing Training Environment

Self-Awareness

Diversity Issues

Key Points

Writing Instructional Objectives

Learning Outcomes

What Are Learning Objectives?

Writing Learning Objectives

Key Points

Writing an Instructional Plan

Learning Outcomes

Design Philosophy

Time Needed to Develop a Training Program

Cost Considerations

Major Components of Design

Creating a Design Matrix

Purpose of an Instructional Plan

Components of an Instructional Plan

Instructional Methods

Developing Materials

Key Points

Selecting,Designing, and Developing

Active-Training Methods

Learning Outcomes

The Case for Active Training

Cooperative Learning

Creating an Active-Learning Environment

Designing Active-Training Activities

Common Methods and Materials

Experiential Learning Activities

Action Learning

Key Points

DeliveringTraining

Learning Outcomes

Creating a Positive Learning Environment

Experiential and Active-Training Techniques

Tips for Using Specific Methods

Improving Platform Presence

Key Points

UsingVisualAids

Learning Outcomes

Retention Rate inVisual Learning

Why UseVisual Aids?

Guidelines for UsingVisual Aids

Other Commonly UsedVisual Aids

Key Points

Distance Learning

Learning Outcomes

Workplace Trends

Advantages Benefits of Distance Learning

Disadvantages Drawbacks to Distance Learning

Types of Distance Learning

Guidelines for Designing Distance Learning

Designing and Developing Activities

Delivering Content and Activities

Blended Learning

Key Points

Working with Groups

Learning Outcomes

The Trainer as Facilitator

Ways to Encourage Participation

The Art of Questioning

Responding to Questions

Scaling theWall of Resistance

Problem Situations

Key Points

Using Creativity

Learning Outcomes

Creativity with Small Groups

Props and Other Theatrical Techniques

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