What is included with this book?
Disclaimer | p. ix |
About the Authors | p. xi |
Preface | p. xiii |
Introduction | p. xix |
Executive Summary | p. xxi |
Introducing UHNW Banking | p. 1 |
Client privacy | p. 3 |
Information leakage as an operational risk | p. 3 |
Private bankers and client identity protection | p. 5 |
In search of excellence | p. 7 |
UHNW Clients | p. 11 |
The UHNW Client | p. 13 |
Some statistics about UHNW | p. 16 |
UHNW's importance within the banks | p. 19 |
What do clients want? | p. 21 |
Profiling UHNWIs | p. 23 |
Family structure and the family company | p. 33 |
UHNWI Case Studies | p. 49 |
Introduction | p. 49 |
Investigating strategy, execution and risks | p. 50 |
Europe | p. 50 |
Middle East | p. 61 |
Latin America | p. 72 |
USA | p. 79 |
Example 5 | p. 84 |
About Wealthy Families | p. 99 |
The family business and the family in business | p. 99 |
The financial family | p. 100 |
Family complexities and the typical family setup | p. 102 |
Introduction to the major challenges | p. 109 |
Dilution | p. 113 |
Disputes | p. 114 |
Tax | p. 116 |
Lack of diversification | p. 116 |
Isolation | p. 117 |
Do we know what families need to do? | p. 127 |
UHNW Banking | p. 131 |
Introduction to UHNW Banking | p. 133 |
The banker's focus | p. 134 |
Universal model of private banking | p. 137 |
Schematic view of UHNW banking | p. 139 |
Service quality: snakes and ladders | p. 143 |
About beliefs and behaviours | p. 145 |
Service universe: monetising, asset management, wealth structuring | p. 148 |
The Mission of the UHNW Banker | p. 152 |
Strategic advice | p. 152 |
Wealth structuring and planning | p. 157 |
Corporate finance, M&A and monetisation | p. 164 |
Asset management | p. 179 |
Risk management | p. 187 |
Building the UHNW Business | p. 192 |
How to position yourself amongst the multiple providers | p. 208 |
How to work with the family officer | p. 209 |
How to lose an UHNW client | p. 210 |
Skills | p. 212 |
Resource management | p. 214 |
Controlling procrastination | p. 214 |
High performance | p. 215 |
Communication | p. 218 |
Intelligence | p. 230 |
Managing uncertainty | p. 232 |
Mindset | p. 235 |
Adding value to your clients | p. 235 |
Know your strengths and weaknesses | p. 235 |
Your brand | p. 236 |
Our Personal Recommendations | p. 238 |
Build trust, avoid tragedies | p. 238 |
Become a lifelong learner | p. 238 |
Be professional through preparation | p. 240 |
Intentional empathy | p. 244 |
Focus | p. 245 |
The most important questions for success | p. 246 |
Conclusion | p. 247 |
Bibliography | p. 251 |
Index | p. 257 |
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