Working Across Cultures : Applications and Exercises

by Martin J. Gannon

• ISBN13: 9780761913382
• ISBN10: 0761913386
• Format: Paperback
• Copyright: 2000-10-02
• Publisher: SAGE Publications, Inc

Summary

The 71 exercises in this book can help you provide students and trainees with the practical experience and knowledge needed to succeed in real-world situations.Drawing from over 15 years of cross-cultural training experience, the author has assembled a diverse number of engaging exercises that can be quickly implemented with minimal effort. Self-administered questionnaires, case studies, culture-focused interviews, and pro and con debates are just a few of the wide range of activities you can use to enrich the classroom.

Table of Contents

Preface: Using This Book	vii
Understanding Cross-Cultural Differences	1	(16)
Culture and Group Effectiveness	1	(2)
Culture and the Manager's Role	3	(2)
Preconceived Influences	5	(4)
Language and Perception	9	(2)
Metaphors for Culture	11	(1)
Cultural Identity	12	(1)
Nationalism, Ethnicity, and Globalization	13	(4)
The Dimensions of Culture: Part I	17	(14)
Arrival Times for Different Activities	20	(1)
Time as Past, Present, and Future	20	(3)
Time and National Cultures	23	(1)
Individualism-Collectivism	23	(1)
Collectivism and Test Taking	24	(1)
My Best Friend Versus Money	24	(1)
Space and Work	25	(1)
Spatial Zones	26	(1)
Relationship With Nature	26	(1)
Being or Doing	27	(1)
Being and Doing Phrases	28	(1)
The Nature of People	28	(1)
The Story of Upoli	29	(2)
The Dimensions of Culture: Part II	31	(8)
The Work of Hofstede	31	(2)
Continuing to Use Hofstede's Dimensions	33	(1)
Supplementing Hofstede's Framework	34	(1)
Idiocentrism and Allocentrism	34	(1)
Idiocentrism and Allocentrism	35	(3)
Shared Cultural Values	37	(1)
Cultural Values	38	(1)
Cultural Metaphors	39	(32)
Using Metaphors to Understand National Differences	39	(1)
Questionnaire Items	40	(8)
Paragraph Profiles	48	(5)
Using Metaphors to Implement Organizational Change	48	(5)
Organizational Change	53	(1)
Learning About Cultural Metaphors in Pairs or Triads	53	(1)
Cultural Sensemaking	53	(1)
Stereotypes and Cultural Metaphors	54	(1)
The Cultural Interview	55	(1)
Debating the Merits of Cultural Metaphors	55	(1)
Creating Advertising Slogans	55	(3)
Creating a Complete Advertisement	58	(5)
Using Metaphors to Compare Government and Business	62	(1)
The German Symphony, American Football, and Boards of Directors	63	(1)
Applying the German Symphony and American Football to Mergers of Companies	63	(1)
Managerial Interviews, Joint Ventures, and Cultural Metaphors	64	(1)
Selling Furniture	64	(1)
Office Assignments	65	(1)
Analyzing Advertisements	66	(1)
Military and Business Strategy	66	(1)
International Strategies	66	(2)
Organization Design and Work Groups	68	(3)
Cultures as Processes, Outcomes, and Emotional Expression	71	(10)
Seeing Processes, Outcomes, and Emotional Expression in Action	72	(2)
Southern Versus Northern Hospitality	74	(1)
The Hong Kong Orchestra	75	(1)
Problem-Solving Approaches	76	(1)
Religions and Cultures	76	(5)
Sociolinguistics	81	(8)
Words, Phrases, and Cultural Meanings	81	(1)
Colors and Cultural Meanings	82	(1)
The Deaf Culture	82	(1)
Stereotyping National Cultures	83	(1)
Mangled Advertising Campaigns	83	(2)
Nonverbal Communication	85	(1)
Just Say No	85	(1)
Global Virtual Teams	85	(1)
Interviews About Languages	86	(1)
The Language of Gestures	87	(2)
Additional Behaviors Across Cultures	89	(10)
Social Class, Culture, and Gender	90	(1)
Culture Versus Social Class	90	(1)
Culture and Race	90	(1)
Culture and Institutions	91	(3)
Classification of Human Relationships	92	(2)
The Four Basic Types of Human Relations	94	(1)
An Ethical Dilemma	95	(1)
Preparing for an International Assignment	95	(2)
Life Lesson	97	(2)
Cross-Cultural Negotiations	99	(12)
Rug Negotiations: Part 1	99	(1)
Rug Negotiations: Part 2	100	(1)
Rug Negotiations: Part 3	100	(3)
Key Rules of Negotiating	103	(1)
Metaphors for Negotiations	104	(2)
Collecting No's Cross-Culturally	106	(2)
Alpha and Beta Styles	108	(1)
American, Japanese, and German Styles of Negotiation	108	(1)
American, Japanese, and German Styles of Negotiating	109	(2)
A Metaphor in Depth: The German Symphony	111	(10)
Chapter Overview	111	(1)
Discussion of the Culture	112	(6)
Activities and Exercises	118	(1)
Chapter Performance Review	119	(2)
A Metaphor in Depth: The Japanese Garden	121	(10)
Chapter Overview	121	(1)
Discussion of the Culture	122	(6)
Activities and Exercises	128	(1)
Chapter Performance Review	129	(2)
Training Videos and Web Sites	131	(3)
References	134	(3)
Index	137	(6)
About the Author	143