Working in Groups : Communication Principles and Strategies

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  • Edition: 4th
  • Format: Paperback
  • Copyright: 2006-08-09
  • Publisher: ALLYN & BACON
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"Working in Groups" provides students with strategies for using theory and contemporary research findings to enhance group communication, group productivity, and member satisfaction.

Table of Contents

Note: Each chapter includes a Summary Study Guide
Basic Group Concepts
Introduction to Small Group Communication
Inescapable Groups Defining
Small Group Communication
Synergy Advantages and Disadvantages of Working in Groups
Types of Groups How to Learn about Groups Balance
The Guiding Principle GroupWork
Getting Acquainted Assessment
Basic Group Element
Group Formation and Development
Why People Need Groups
Task and Social Dimensions
How Groups Develop Group
Norms Dealing with Change
Balancing Needs and Norms GroupWork
Classroom Norms Assessment
Group Attraction Survey
Leadership in Groups
What Is Leadership?
Leadership and Power Becoming a Leader
Leadership Theories Gender and Leadership Balanced
Leadership GroupWork
What Constitutes Effective Leadership Assessment
The Least-Preferred Coworker Scale
Participation in Groups
Who Wants to Be a Follower?
Theories of Participation Guidelines for Participation
Dealing with Difficulties Balanced Participation GroupWork
Type Talk in Groups Assessment
Discussant Assessment Instrument
Interaction Skills
Confidence in Groups You Must Talk Self-Concept Communication
Apprehension Coping with Communication
Apprehension Social Tensions
Balancing Confidence and Tension GroupWork
Sorting the Symptoms Assessment
Personal Report of Communication Apprehension (PRCA)
Listening in Groups Speaking and Listening
The Need for Effective Listening
Types of Listening Group Roles and Listening
Group Listening Skills Taking Notes in Groups
Self-Listening in Groups
Adapting to Different Listeners
Balanced Listening GroupWork
Listening Triads Assessment
Group Listening
Verbal and Nonverbal Communication in Groups Two
Essential Tools Principles of Language
Language Difficulties Adapting to Language
Differences Importance of Nonverbal Communication
Individual Nonverbal Behavior
The Nonverbal Environment
Nonverbal Communication and Culture
Creating a Communication
Climate Balancing Language and Nonverbal Behavior GroupWork
Context, Context, Context Assessment
Evaluation of Group Climate
Conflict and Cohesion in Groups
Conflict in Groups Constructive and Destructive
Conflict Conflict Styles Approaches to Conflict Management
Group Cohesion Adapting to Differences Balancing
Conflict and Cohesion GroupWork
Win as Much as You Can Assessment
Ross-DeWine Conflict Management Message Styles Instrument
Achieving Group Goals
Planning and Conducting Meetings
Meetings, Meetings, Meetings To Meet or Not to Meet
What Is a Meeting?
Planning the Meeting
The Chairperson''s Responsibilities
Participation in Meetings
Dealing with Difficulties
Adapting to Differences Evaluating the Meeting
Balanced Meetings GroupWork
Meet the People Problems Assessment
Post-Meeting Reaction (PMR) Form
Decision Making in Groups
Group Decision Making
Decision-Making Methods Understanding the Discussion Question
The Need for Procedures Decision-Making and Problem-Solving
Procedures Match the Tool to the Task Decision-Making
Realities Balanced Decision Making GroupWork
Lost on the Moon Assessment
Decision-Making Competencies
Argumentation in Groups Why Argue?
The Structure of an Argument Presenting
Your Arguments Refuting Arguments
Ethical Arguments
Adapting to Argumentative
Styles Balanced Argumentation GroupWork
Divide and Debate Assessment
Argumentativeness Scale
Making Presentations in Groups
Speechmaking in Groups
Oral Presentation Guidelines Group
Presentations Questions and Answers Balanced
Oral Presentations GroupWork
A Practice Speech Assessment
Speechmaking Rating Scale
Resources and Tools
Informed Groups Becoming a Well-Informed Group
Note Your Sources
Sources of Information
Types of Information
Evaluating Information
Using Information
Effectively Balancing Information
Quality and Quantity GroupWork
Research Scavenger Hunt Assessment
Information Checklist
Agendas and Minutes
The Importance of Agendas
The Importance of Minutes
Balanced Agendas and Minutes GroupWork
Designing an Agenda Form Assessment
Agenda and Minutes Checklist
Parliamentary Procedure
The Rules of the Game Principles of Parliamentary
Procedure Parliamentary
Players Basic Rules of Order
Informal Rules Balanced Procedures GroupWork
The Mascot Debate Assessment
Parliamentary Procedure Assessment Instrument
Technology and Groups Technology and Communication
Electronic Meetings Groupware
Technology and Visual Aids
Balancing Technology in Groups GroupWork
Computer and Teleconference Simulation Assessment
Electronic Meeting Evaluation
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