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Foreword | p. xi |
Foreword | p. xiii |
Acknowledgments | p. xv |
Introduction | p. xvii |
Building Blocks of the Report: Attitude, Tone, Style, and Voice | |
Attitude: The Writer's View | p. 5 |
What Is Attitude in Writing? | p. 6 |
Attitude Toward Your Own Writing | p. 7 |
Attitude Toward Your Subject and Audience | p. 9 |
What Influences Attitude? | p. 10 |
Attitude and Your Reader | p. 12 |
Tone: Words and More | p. 17 |
Formality in Tone | p. 19 |
Formality and Contractions | p. 22 |
Word Choice | p. 22 |
Accuracy and Clarity | p. 23 |
Clarity Versus Variety | p. 25 |
Denotation and Connotation | p. 26 |
Selecting Material and Subtext | p. 27 |
Juxtaposition and Finn's Levels 1, 2, 3 | p. 28 |
Style: Content Plus Structure | p. 31 |
Beginning, Middle, and End | p. 33 |
Communication Qualities: Clarity and Accuracy | p. 34 |
Communication Qualities: Specificity | p. 35 |
Concrete Versus Abstract Terms | p. 37 |
Abstraction and Hayakawa's Ladder | p. 38 |
Communication Qualities: Sensitivity, Compassion, Respect for Your Subject and Reader | p. 40 |
Jettison Unnecessary Jargon | p. 42 |
Clear Away Clutter | p. 43 |
Energize Text | p. 44 |
Dynamic Versus Linking Verbs | p. 45 |
"Smothered" Verbs | p. 47 |
Active Versus Passive Structure | p. 48 |
Voice: What Is It and How Do I Find It? | p. 49 |
Active Versus Passive Voice in Sentence Structure | p. 49 |
Using Active and Passive Voice | p. 52 |
Narrative Voice/Point of View | p. 53 |
Third Person | p. 54 |
First Person and Second Person | p. 55 |
Stylistic Voice | p. 55 |
Narrative Stance | p. 58 |
Neutral Voice and Objectivity in Writing | p. 59 |
Mortar to Fortify the Building Blocks: Grammar and Editing | |
Big Picture, Small Details: Format, Write, Edit, Proof | p. 67 |
Formatting | p. 68 |
Choosing Font: Style and Size | p. 68 |
Ordering Sections and Content | p. 69 |
Possible Formats | p. 72 |
Using an Outline | p. 74 |
An Alternative Approach to Outlining | p. 76 |
Writing | p. 77 |
Evaluating and Editing | p. 78 |
Proofing | p. 79 |
Content that Communicates: Sentences and Paragraphs | p. 81 |
Sentence: What Is It and How Is It Structured? | p. 81 |
Initial Decisions | p. 82 |
Sentence Structure | p. 83 |
Basic Sentence | p. 83 |
Sentence Order | p. 84 |
Varying Your Sentences | p. 86 |
Paragraph: How Do Sentences Build Into Paragraphs? | p. 87 |
Building the Paragraph | p. 88 |
Standard Phrases for Reports | p. 89 |
Parallel Structure | p. 90 |
Fillers, Redundancies, and Unnecessary Phrases | p. 92 |
Assessing Readability | p. 93 |
Readability Tools: Various Formulas | p. 94 |
Reaching Agreement: Subject-Verb, Pronoun, and Gender | p. 99 |
Verb Tenses | p. 100 |
"Mood" in Grammar | p. 101 |
Verb Pairs: Which to Use? | p. 101 |
Used To Versus Use To | p. 102 |
Can Versus May | p. 103 |
Fewer Versus Less | p. 103 |
Lay Versus Lie | p. 104 |
Raise Versus Rise | p. 104 |
Set Versus Sit | p. 104 |
Subject-Verb Agreement | p. 105 |
Intervening Words | p. 106 |
Compound Subjects | p. 107 |
Collective Nouns | p. 107 |
Additional Subject-Verb Agreement Challenges | p. 108 |
Pronouns | p. 109 |
Selecting Pronouns | p. 110 |
Indefinite Pronouns | p. 111 |
Gender Neutrality in Pronouns | p. 111 |
Pronoun as Subject or Object | p. 114 |
Prepositions | p. 116 |
Modifying the Main Idea: Adjectives and Adverbs | p. 119 |
Adjectives | p. 120 |
Articles = Adjectives | p. 120 |
Using Adjectives of Quantity | p. 120 |
Compound Adjectives | p. 122 |
Placing Adjectives | p. 122 |
Adverbs | p. 124 |
Splitting Verbs With Adverbs | p. 124 |
Adjectives, Adverbs, and Linking Verbs | p. 125 |
Degrees of Comparison in Adjectives and Adverbs | p. 126 |
Avoiding Ambiguity and Awkwardness | p. 127 |
Separating Related Words | p. 129 |
Misplacing Modifiers | p. 129 |
Constructing Awkward Adverbs | p. 129 |
Adding Too Many Adjectives or Adverbs | p. 129 |
Modifying Absolutes | p. 129 |
Using Hopefully and However | p. 130 |
To + Base Verb: To Split or Not to Split | p. 131 |
Precision: Right Word, Right Spelling | p. 133 |
Spelling in the Body of a Word | p. 135 |
Prefixes and Suffixes | p. 135 |
Spelling Plural Nouns | p. 136 |
Numbers: Digits or Words? | p. 137 |
Spelling Words That Sound Alike | p. 138 |
Effect Versus Affect | p. 138 |
Other Words Easily Confused | p. 142 |
Abbreviations and Acronyms | p. 142 |
Capital Letters | p. 144 |
When Not to Capitalize | p. 147 |
Spelling Variations and Modern Usage | p. 147 |
Guiding the Reader: Punctuate and Connect for Clarity | p. 149 |
Independent and Dependent Clauses | p. 150 |
Connecting for Clarity | p. 150 |
Punctuation Marks: How and Why We Use Them | p. 151 |
Periods and Semicolons | p. 152 |
Commas | p. 153 |
Recognizing Fragments and Run-on Sentences | p. 154 |
Colons | p. 157 |
Hyphens and Dashes | p. 159 |
Apostrophes | p. 161 |
Quotation Marks | p. 162 |
Ellipsis | p. 165 |
Connecting Words Revisited: Special Challenges | p. 165 |
Although, Though, While | p. 166 |
Since | p. 166 |
Like Versus Such as | p. 166 |
That Versus Which | p. 167 |
Beginning a Sentence With a Conjunction | p. 168 |
Beyond the Report: Extending Clear and Effective Communication | |
Continuing the Therapeutic Goals: Writing Letters and Stories | p. 173 |
Letter to the Individual Assessed: An Overview | p. 174 |
Tone in Letters Written as Feedback | p. 175 |
Can a Letter of Written Feedback Be "Therapeutic"? | p. 175 |
A Clinician's Approach: Assessing Personal Warmth in Letters to the Person Assessed | p. 177 |
Metaphor: A Bridge Between Fact and Truth | p. 178 |
Conceptual Metaphor: Everyday Life | p. 180 |
Metaphor and the Brain | p. 183 |
Therapeutic Stories | p. 184 |
Children's Stories: Fables | p. 185 |
Adult and Adolescent Stories: Allegories | p. 187 |
Narrative and Dialogue | p. 188 |
Richness, Texture, Safety, and Risk: Communicating Verbally | p. 191 |
Written Versus Spoken Communication | p. 193 |
Richness and Texture in Communication | p. 194 |
"Voice" in Speech | p. 195 |
Pacing and Pauses | p. 196 |
Loudness and Pitch | p. 196 |
Interruptions and Overlap | p. 197 |
Report-Talk Versus Rapport-Talk | p. 198 |
Nonverbal Cues | p. 198 |
Active Listening | p. 200 |
Communicating When Fear Equals Risk | p. 202 |
Glossary of Terms: Grammar, Style, and Communication | p. 205 |
References | p. 213 |
Index | p. 221 |
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