Your Attitude Is Showing

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  • Edition: 12th
  • Format: Paperback
  • Copyright: 2007-02-05
  • Publisher: Pearson

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Helping readers become aware of the strong impact that one's attitude has on every aspect of life, this highly regarded primer in the field of business human relations empowers readers of all backgrounds to play their human-relations roles with greater understanding and sensitivity. Fully updated and fresh with new material, it teaches readers that people who balance their technical skills with human-relations competencies find greater on-the-job happiness, contribute more to the productivity of organizations, and, in general, have more successful careers and satisfying lives.A well balanced mix of human-relation competencies to understanding oneself, relationships with others, career, and expanding ones assets.For individuals of all ages and backgrounds seeking self-improvement in their human-relation roles.

Author Biography

Sharon Lund O'Neil is a widely published author.  In addition to her friendly writing style and practical advice, she has a common-sense approach to problem solving.  Her human-relations cases, based on the corporate work environment, are popular with both trainers and educators. 


As a frequent national speaker and facilitator on leadership and engaging teams, Sharon advocates the importance of "soft skills" - the human-relations skills that are so critical for building strong relationships. 


Sharon has been actively involved in many professional groups and has led several prominent national professional and educational organizations.

Table of Contents

Understanding Yourself
You Canrsquo;t Escape Human Relations
Human Relations Can Make or Break You
Hold On to Your Positive Attitude
Credit Blues
When People Step on Your Attitude
Bounce Back
Relationships with Others
Vertical and Horizontal Working Relationships
Your Potential and Productivityndash;A Closer Look
The Winning Combination
Your Most Important Working Relationship
Understanding the Nature of Relationships
Maximizing Your Relationships
Your Success as a Team Player
Emotional Intelligence: Managing Stress, Frustration, and Aggression
Restoring Injured Relationships
Attitudes Among Culturally Diverse Co-Workers
Building Your Career
Succeeding in a New Job or Assignment
Initiation Ritesndash;Coping with Teasing and Testing
Absenteeism and Human Relations
Avoiding Six Common Human-Relations Mistakes
Business Ethics, Rumors, and the Confidence Triangle
Success at Expanding Your Assets
Goal Setting and Your Attitude
Strategies for Advancing Your Career
Table of Contents provided by Publisher. All Rights Reserved.

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