Ackoff's Best His Classic Writings on Management

by Ackoff, Russell L.

• ISBN13: 9780471316343
• ISBN10: 0471316342
• Edition: 1st
• Format: Hardcover
• Copyright: 1999-02-16
• Publisher: Wiley

Summary

"This collection reminds me that I have learned my most valuable lessons from Russ Ackoff."-Vince Barabba, General Manager, Corporate Strategy and Knowledge Development, General Motors Corporation

Author Biography

RUSSELL L. ACKOFF, PhD, is the founder and Chairman of INTERACT, a Philadelphia-based educational consulting firm whose clients have included numerous Fortune 500 companies, not-for-profits, and government agencies, here and abroad. Since 1986, he has been the Anheuser-Busch Professor Emeritus of Management Science at the Wharton School of Business, University of Pennsylvania. Dr. Ackoff is the author of more than 200 articles and 15 books, including his international business classics, Management in Small Doses, Creating the Corporate Future, Redesigning the Future, and The Art of Problem Solving, all published by Wiley.

Table of Contents

Part I SYSTEMS	1	(96)
Chapter 1 Our Changing Concept of the World	3	(24)
Chapter 2 Reflections on Systems and Their Models	27	(17)
Chapter 3 Growth versus Development	44	(2)
Chapter 4 Toward a System of Systems Concepts	46	(17)
Chapter 5 Beating the System	63	(34)
Part II PLANNING	97	(46)
Chapter 6 The Nature of Planning	99	(5)
Chapter 7 Alternative Types of Planning	104	(11)
Chapter 8 Problem Treatments	115	(2)
Chapter 9 Mess Management	117	(2)
Chapter 10 Ends Planning	119	(6)
Chapter 11 Mission Statements	125	(3)
Chapter 12 Creativity and Constraints	128	(15)
Part III APPLICATIONS	143	(148)
Chapter 13 Consumer Design	145	(2)
Chapter 14 Education	147	(21)
Chapter 15 Never Let Your Schooling Interfere with Your Education	168	(21)
Chapter 16 Crime	189	(19)
Chapter 17 The Effect of Advertising on Sales: A Study of Relations	208	(13)
Chapter 18 On Pairs and Trios: The Smallest Social Systems	221	(22)
Chapter 19 Why People Drink: Toward Understanding Objectives	243	(13)
Chapter 20 Corporate Perestroika: The Internal Market Economy	256	(12)
Chapter 21 Design of Management Systems	268	(23)
Part IV SCIENCE	291	(40)
Chapter 22 The Nature of Science and Methodology	293	(18)
Chapter 23 Objectivity	311	(2)
Chapter 24 Rationality	313	(2)
Chapter 25 The Future of Operational Research Is Past	315	(16)
Epilogue The Role of Business in a Democratic Society	331	(18)
Index	349