Advanced Case Management Outcomes and Beyond

by Powell, Suzanne K.

• ISBN13: 9780781722346
• ISBN10: 0781722349
• Format: Paperback
• Copyright: 1999-11-24
• Publisher: LWW

Summary

Advanced Case Management: Outcomes and Beyond, is a theoretical, research-oriented, and statistical publication providing comprehensive coverage of advanced case management information. Essential topics presented in this text include outcomes management, disease management, continuous quality improvement (CQI), and complementary medicine practices. Building on Case Management: A Practical Guide to Success in Managed Care, Second Edition, this book explores population-based case management and its components. Part I comprehensively covers disease management concepts and development of a successful disease management program. Part II focuses on the latest trends in outcomes management. Topics covered include how to develop an outcomes management program, the Center for Case Management Accountability (CCMA), benchmarking, and factors affecting case management outcomes. Part III deals with continuous quality improvement (CQI) and proper use of CQI tools. Finally, Part IV, Managing Complementary Health Care--A Vision for the Future, addresses the challenges and the successes of Complementary and Alternative Medicine (CAM) practices.

Table of Contents

Foreword	vii
Preface	ix
Acknowledgments	xii
PART I DISEASE MANAGEMENT
Overview of Disease Management	3	(14)
The Process of Disease Management	17	(38)
PART II OUTCOMES MANAGEMENT
Overview of Outcomes Management	55	(27)
A Case Management/Outcomes Management Program	82	(19)
Quality Improvement Projects	101	(30)
PART III CONTINUOUS QUALITY IMPROVEMENT (CQI) AND CASE MANAGEMENT
Overview of Continuous Quality Improvement (CQI)	131	(8)
Tools for Process Improvement	139	(35)
The Continuous Quality Improvement (CQI) Process	174	(17)
Case Managers Working in Project Teams	191	(28)
PART IV MANAGING COMPLEMENTARY HEALTH CARE: A VISION FOR THE FUTURE
Complementary and Alternative Medicine (CAM): An Introduction of CAM Modalities	219	(45)
The Integration of CAM	264	(17)
CAM Implications for Case Managers	281	(31)
Glossary of Terms	312	(13)
Index	325