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Now in paperback, this book addresses the rapidly evolving field of Alternative Dispute Resolution in a manner ahead of its time. Taking a cross-disciplinary approach, it explains the cognitive, social, organizational and developmental psychology theories that influence ADR and its approaches. From mediation to arbitration to hybrid processes, it helps students understand the strengths and weaknesses of the many varieties of ADR, and why various approaches succeed or fail. This edition includes streamlined coverage of conflict diagnosis, increased treatment of non-adversarial, facilitative forms of dispute resolution, and the latest legal and ethical trends impacting the field.For human resources personnel, dispute resolution system designers, trainers and ombuds, as well as ADR neutrals and neutrals-in-training
Table of Contents
|Understanding the Foundations of ADR|
|Mediation: An Introduction|
|The Law and Ethics of Mediation|
|Nonbinding Evaluation, Mixed (Hybrid) and Multimodal Dispute Resolution Processes|
|Putting it All Together: Selecting Optimal ADR Processes for Clients and Disputes|
|Table of Contents provided by Publisher. All Rights Reserved.|