9780135064061

Alternative Dispute Resolution A Conflict Diagnosis Approach

by
  • ISBN13:

    9780135064061

  • ISBN10:

    0135064066

  • Edition: 2nd
  • Format: Hardcover
  • Copyright: 5/15/2009
  • Publisher: Pearson

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Supplemental Materials

What is included with this book?

  • The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
  • The Used and Rental copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

Summary

Now in paperback, this book addresses the rapidly evolving field of Alternative Dispute Resolution in a manner ahead of its time. Taking a cross-disciplinary approach, it explains the cognitive, social, organizational and developmental psychology theories that influence ADR and its approaches. From mediation to arbitration to hybrid processes, it helps students understand the strengths and weaknesses of the many varieties of ADR, and why various approaches succeed or fail. This edition includes streamlined coverage of conflict diagnosis, increased treatment of non-adversarial, facilitative forms of dispute resolution, and the latest legal and ethical trends impacting the field.For human resources personnel, dispute resolution system designers, trainers and ombuds, as well as ADR neutrals and neutrals-in-training

Table of Contents

Defining Terms
Understanding the Foundations of ADR
Mediation: An Introduction
The Law and Ethics of Mediation
Arbitration
Nonbinding Evaluation, Mixed (Hybrid) and Multimodal Dispute Resolution Processes
Putting it All Together: Selecting Optimal ADR Processes for Clients and Disputes
Table of Contents provided by Publisher. All Rights Reserved.

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