The Art of Talking to Anyone: Essential People Skills for Success in Any Situation Essential People Skills for Success in Any Situation

by Maggio, Rosalie

• ISBN13: 9780071452298
• ISBN10: 007145229X
• Edition: 1st
• Format: Paperback
• Copyright: 2005-05-30
• Publisher: McGraw Hill

Summary

From the author ofHow to Say It, the million-copies-sold bestsellerIf you want to improve your conversational skills--and achieve greater levels of personal and professional success--The Art of Talking to Anyoneis the ultimate book. Rosalie Maggio has built a career on teaching people how to say the right thing at the right time--and she's made her techniques available to you.This essential communication handbook includes: Sample dialogues, topics, and responses Quick-reference dos and don'ts Tips for handling special situations Confidence-building advice and quotations Key words that get to the business at handWhether it's small talk or big, social or work-related,The Art of Talking to Anyonegives you all the tools you need to speak up with confidence, to charm and persuade, and to talk your way through any situation--successfully.

Author Biography

Rosalie Maggio is the author of 19 books, including How to Say It: Words, Phrases, Sentences, and Paragraphs for Every Situation, Great Letters for Every Situation, and The How to Say It Style Guide.

Table of Contents

Introduction	ix
Part One: The Basics	1	(96)
How to Succeed in Any Conversation: From Start to Finish	3	(20)
How to Be Universally Liked	23	(8)
How to Listen Successfully	31	(6)
How to Keep a Conversation Going---or Stop One	37	(8)
How to Ask and Answer Questions	45	(10)
How and When to Tell Jokes	55	(6)
How to Deal With Conversational Predicaments	61	(14)
How to Be an Unpopular Conversationalist	75	(22)
Part Two: The Specifics	97	(120)
Talking With Anyone in the Workplace	99	(16)
Talking With Anyone at Meetings and Conferences	115	(14)
Talking With Anyone at Business-Social Events	129	(10)
Talking With Anyone at Social Events	139	(16)
Talking With Anyone in Public Places	155	(10)
Talking With Anyone on the Telephone	165	(14)
Talking With Anyone in Times of Trouble	179	(12)
Talking With Family and Friends	191	(12)
Talking With Romance in Mind	203	(14)
Index	217