Note: Supplemental materials are not guaranteed with Rental or Used book purchases.
Purchase Benefits
What is included with this book?
Prologue: Theory of Oral Communication | |
The Fundamentals of Communication | |
Making Ourselves Understood | |
Communication Models | |
The Audience | |
Preparing to Meet the Audience | |
The Communication Process | |
The Audience | |
The Message | |
The Speaker | |
Value to the Speaker | |
Speaker-Audience Relationship | |
Getting Started | |
Preparing to Meet the Audience | |
Receiving an Invitation to Speak | |
Logistics | |
Demographics | |
Adapting Your Speech to the Audience | |
Particular Interests | |
Possible opposition | |
Political Perspective | |
Religious Influences | |
Cultural Differences | |
The Relevance Factor | |
Stepping into the Listeners’ Shoes | |
Speaking So That People Will Listen | |
Gain the Attention | |
Have a Clear Purpose | |
Emphasize key Words and Points | |
Provide Connecting Phrases | |
Build Attention Features | |
Ease the Strain of Listening | |
Penetrate Stereotyped Notions | |
Observe the Time Limit | |
Respect for the Audience / The Audience’s Bill of Rights | |
Finding Common Ground | |
Connecting with the Audience | |
Framing the Issue | |
Avoiding Divisiveness | |
Basic Agreement | |
Qualified Meaning of Common Ground | |
Positive Results | |
The Audience in a Pluralistic Society | |
Diverse Perceptions of Communication Skills | |
Learning About Yourself and Others | |
Common Characteristics | |
The Cultural Effects of Diversity | |
Diversity in the Workplace | |
Social Implication of Diversity | |
The Speaker’s Dilemma | |
Overcoming Cultural Barriers | |
The Challenge of Pluralism | |
Listening and Reacting | |
Choosing to Listen | |
Listening Models | |
Learning to Listen | |
Forming Good Listening Habits | |
Feedback to the Speaker | |
Listening Passively | |
Listening Actively | |
Comprehensive Listening | |
Obstacles to Listening | |
Critical Listening | |
Listening for Faulty Reasoning | |
Retention and Access | |
Semantics of Listening and Reacting | |
Levels of Abstraction | |
Semantic Reactions | |
Shaping Perception | |
Intentional Choice of Words | |
The Message | |
The Topic, Purpose, and Content of the Speech | |
The Topic | |
Appropriateness | |
Complexity | |
Significance | |
Scope | |
The General Purpose | |
The Speech to Inform | |
The Speech to Persuade | |
The Speech to Motivate | |
The Speech to Entertain | |
Combinations | |
The Content | |
Using the Internet | |
Taking Notes | |
Forms of Support | |
Definition of Terms | |
Specific Instances | |
Controlled Studies | |
Statistical Data | |
Testimonial Evidence | |
Interest Grabbers | |
Selecting Your Material | |
Organizing and Outlining | |
The Need to be Organized | |
The Value of an Outline | |
The Basic Structure | |
The Introduction | |
Attention Statement | |
Purpose Statement | |
Giving Focus to the Subject | |
Phrasing the Purpose Statement | |
The Presummary | |
The Body of the Speech | |
Main Headings | |
Supporting Information | |
Transitions | |
The Conclusion | |
Summary | |
Reinforcing the Thesis | |
Quotation | |
Finished Outline | |
The Speech to Inform | |
The Qualities of Exposition | |
The Focus Makes It Your Own | |
Being Familiar with your Subject | |
Speaking Opportunities | |
Topics for the Speech to Inform | |
Taking a Neutral Position | |
Priming the Audience’s Interest | |
Helping to Inform the Voter | |
Instant Speech | |
Speaking in the Business World | |
Training Specialist | |
Speaking to a Committee | |
The Informative Presentation | |
Thinking and Reasoning | |
Critical Thinking | |
Selective Learning | |
Examining Beliefs | |
Testing What You Read and Hear | |
Learning What You Need to Know | |
Interpreting Information and Drawing | |
Conclusions | |
The Inductive Process | |
Signs and Causes | |
The Deductive Process | |
Discovering What You Believe | |
the Speech to Persuade | |
The Persuasive Message | |
The Inherent Qualities of Persuasion | |
Modes of Proof | |
Taking a Position | |
Status Quo | |
Conflicting Beliefs | |
Persuasive Information | |
Constructing and Argumentative Case | |
Advancing a Claim | |
Using Evidence to Support a Claim | |
Providing a Warrant to Reinforce Evidence | |
Forming a Thesis | |
Facing Opposition | |
Emotional Appeals | |
Shared Values | |
Personal Integrity / Credibility of the Speaker | |
The Speaker | |
The Speaker's Frame of Mind | |
Desire to be Heard | |
Thorough Preparation | |
Techniques to Relieve Anxiety | |
Creating a New Self-Image | |
Self-esteem | |
Message to Ourselves | |
Changing our Self-perception | |
Self-regulating Mechanism | |
Comfort zones | |
Making Adjustments | |
Imprinting the New Image | |
Convincing Yourself | |
Rewards of Speaking | |
Delivering the Message | |
The Use of Language | |
Words and their Meaning | |
Offensive Language | |
Modes of Delivery | |
Impromptu Speaking | |
The Fully Scripted Speech | |
Speaking Extemporaneously | |
The Dimensions of the Message | |
Primary Message | |
Auxiliary Messages | |
Secondary Messages | |
Nonverbal Communication | |
Vocal Communication | |
Emphasizing Key Points | |
Repetition | |
Pointer Phrase | |
Oratorical Emphasis | |
Visual Reinforcement | |
Responding to Questions | |
Know Your Subject | |
Anticipate Questions | |
Direct Answers to the Whole Audience | |
Be Succinct | |
Encourage Involvement | |
Maintain Control | |
Know When to Stop | |
The Power of Visuals | |
PowerPoint | |
Do it Right | |
Practice, Practice, Practice | |
High Stakes Presentation | |
Speaking to a Specific Audience | |
The Tools of the Trade | |
What Visuals Can Accomplish | |
Making It Happen with Visual Aids | |
Projecting Images | |
Plain and Simple Visuals | |
Desktop Visuals | |
Microphones and Cameras | |
Public Address Systems | |
Radio Microphones | |
Television Cameras | |
Putting it All Together | |
Meeting Ethical Standards | |
Telling It Like It Is | |
Values Clarification | |
Applying Your Own Ethics | |
Ethical Standards at Risk | |
Political Ethics | |
Avoiding Plagiarism | |
Sophistry | |
Civil Disobedience | |
Social Contracts | |
The Value of Ethical Conduct | |
The Speaker's Code of Ethics | |
Moral Questions | |
Reason is the Ultimate Ethic | |
Appendix: Speaking Opportunities | |
Table of Contents provided by Publisher. All Rights Reserved. |
The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.