Preface
Introduction: The Current State
of Healthcare
PART I
Changes
1 What Change Looks Like
2 Governing the Change
3 Change and the Chief Executive
4 Coaching
5 Frontline Leaders
6 Becoming Partners
7 Start Here: The Assessment
PART II
Instruments
8 The Personal A3
9 Your Radar Chart
10 The X Matrix for Strategy
PART III
Opportunities
11 Reinvention
Acknowledgments
Appendix
Bibliography
Index