Behind Closed Doors: Secrets Of Great Management

by Rothman, Johanna

• ISBN13: 9780976694021
• ISBN10: 0976694026
• Format: Paperback
• Copyright: 2005-10-01
• Publisher: Oreilly & Associates Inc

Summary

Great management is difficult to see as it occurs. It's possible to see the results of great management, but it's not easy to see how managers achieve those results. Great management happens in one-on-one meetings and with other managers - all in private. It's hard to learn management by example when you can't see it. Full of tips and practical advice on the most important aspects of management, this is one of those books that can make a lasting and immediate impact on your career.

Table of Contents

Foreword	1	(2)
Preface	3	(4)
Introduction	7	(2)
Learning about the People and the Work	9	(16)
Monday Morning	10	(1)
Managing One Person at a Time	11	(1)
Tuesday Morning	12	(4)
Keep a Finger on the Pulse	16	(1)
Wednesday Afternoon	17	(1)
Friday Afternoon	18	(4)
Gather Data about Current Work	22	(1)
Now Try This	23	(1)
Bibliography for Chapter	23	(2)
Bringing Order to the Chaos	25	(24)
Tuesday Afternoon	25	(5)
Create the Project Portfolio	30	(2)
Thursday	32	(4)
Fast-Forward	36	(1)
Matching the Roles with the People	36	(5)
Plan to Integrate New Team Members	41	(1)
Friday Morning, Sam's Second Week on the Job	41	(2)
Managing the Project Portfolio	43	(3)
Now Try This	46	(1)
Bibliography for Chapter	46	(3)
Building the Team	49	(16)
Monday Morning	51	(1)
Thursday Morning	51	(6)
Creating Shared Goals	57	(1)
Monday Morning	57	(3)
Provide Timely Feedback	60	(2)
When Feedback Doesn't Correct the Situation	62	(1)
Now Try This	62	(1)
Bibliography for Chapter	63	(2)
Managing Day by Day	65	(16)
Monday	65	(2)
Create Individual Goals for Each Person	67	(1)
Monday Midmorning	68	(2)
Coaching for Success	70	(2)
Later That Same Day	72	(1)
Learning to Influence	73	(2)
Monday Afternoon	75	(4)
Capitalizing on Feedback Opportunities	79	(1)
Now Try This	79	(1)
Bibliography for Chapter	79	(2)
Discovering Lurking Problems	81	(12)
Recognize Messy Problems	84	(1)
Friday Morning	85	(5)
Solving Problems as a Management Team	90	(1)
Now Try This	91	(1)
Bibliography for Chapter	91	(2)
Building Capability	93	(16)
Monday Morning	93	(3)
Learning to Delegate	96	(2)
Wednesday End of Day	98	(1)
Notice and Appreciate Changes and Contributions	98	(2)
Back to Monday	100	(2)
Manage Yourself	102	(1)
Still Monday	103	(1)
Develop the People in Your Group Every Week	104	(2)
Now Try This	106	(1)
Bibliography for Chapter	106	(3)
Dealing with Corporate Realities	109	(12)
Tuesday Late Morning	109	(3)
Manage Your Boss, Stand Up for Your Team	112	(1)
Tuesday Just Before Noon	113	(1)
After Lunch	113	(1)
Thursday	114	(1)
Leading Your Team through a Change in Priorities	115	(1)
Now Try This	115	(1)
Epilogue	116	(1)
What Management Is	116	(2)
Now Try This	118	(1)
Bibliography for Chapter	119	(2)
Techniques for Practicing Great Management	121	(38)
Guidelines for Effective Coaching	124	(2)
Setup for Successful Delegation	126	(2)
Facilitation Essentials for Managers	128	(6)
Guide to Giving Effective Feedback	134	(2)
Welcoming New Hires	136	(2)
Setting Smart Goals	138	(2)
What Goes on Inside our Heads	140	(2)
Manage by Walking Around & Listening	142	(1)
Run Effective Meetings	143	(7)
Making One-on-Ones Work	150	(3)
Preparing for Influence	153	(1)
Solving Problems: Create New Situations	154	(2)
Project Portfolio Planning Tips	156	(2)
Bibliography for Chapter	158	(1)
Bibliography	159