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9781586486198

The Best Practice: How the New Quality Movement Is Transforming Medicine

by
  • ISBN13:

    9781586486198

  • ISBN10:

    1586486195

  • Edition: 1st
  • Format: Hardcover
  • Copyright: 2008-07-21
  • Publisher: Perseus Books Group

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Summary

Americans have always thought their healthcare system was the best in the world. But starting in the late 1990s, shocking reports emerged that showed this was far from the truth. Treatment-related deaths or "complications" were found to be the fifth leading cause of death for Americans, and hundreds of thousands of patients were being harmed by botched medical procedures.Spurred by the quality crisis, a group of visionary physicians led by Donald Berwick and Paul Batalden embarked on a study of industrial "quality improvement" techniques, daring to apply them to the practice of medicine despite resistance from the medical community.The Best Practicetells the story of this burgeoning movement, and of how the medical landscape is being radically transformed-for the better.

Author Biography

Charles Kenney is the author of five works of nonfiction including John F. Kennedy: The Presidential Portfolio, Rescue Men, and three novels. A former Boston Globe journalist, he has served as a consultant to Blue Cross Blue Shield of Massachusetts on the company’s quality and safety initiative.

Table of Contents

Foreword: Call to Actionp. ix
Introduction: Betsy Lehmanp. 1
Early History of the New Quality Movementp. 15
The Birth of IHIp. 39
The Annenberg Conference on Errorp. 61
To Err Is Humanp. 73
First, Do No Harmp. 97
The Cincinnati Children's Triumvirate: Uma Kotagal, Jim Anderson, Lee Carterp. 125
Virginia Mason Medical Center and the Toyota Production Systemp. 161
Josie Kingp. 195
The Learning Journey of Jonkoping County, Swedenp. 213
Kaiser Permanente and the Future of Health Carep. 237
The Holy Grailp. 265
Notesp. 287
Acknowledgmentsp. 295
Indexp. 301
Table of Contents provided by Ingram. All Rights Reserved.

Supplemental Materials

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The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

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