The Blackwell Handbook of Mediation Bridging Theory, Research, and Practice

by Herrman, Margaret S.

• ISBN13: 9781405127424
• ISBN10: 1405127422
• Edition: 1st
• Format: Hardcover
• Copyright: 2006-01-09
• Publisher: Wiley-Blackwell

Summary

This handbook invites readers who are interested in mediation, negotiation, and conflict resolution to share the perspectives of experts in the field. Contributors include scholars, mediators, trainers, and negotiators, all of whom are passionate about their work. The handbook takes an interdisciplinary approach to mediation, emphasizing both internal and external factors as important sources of influence when negotiating conflicts. It explores the cultural and institutional frameworks that have shaped intervention processes, and it considers which intervention techniques might work when, how, and why. Particular topics covered include: understanding variation in mediation programs; the dynamics of power in child custody mediation; pre-mediation strategies for dealing with strong emotions; and developing a conflict-positive organization. The Blackwell Handbook of Mediation affirms that the study of mediation, negotiation, and conflict resolution has moved beyond experimental research and descriptive analyses into a more sophisticated domain.

Author Biography

Margaret S. Herrman is the founding CEO of Herrman Group, a consultancy that helps people make decisions. She is also the founding co-principal investigator of the Mediator Skills Project at the University of Georgia. She recently retired as a Senior Associate and Director of Dispute Resolution Services at the Carl Vinson Institute of Government also at the University of Georgia.

Table of Contents

Acknowledgments	viii
Notes on Contributors	ix
Part I Setting the Stage for a Dialog	1	(78)
Introduction	3	(16)
Margaret S. Herrman
Mediation from Beginning to End: A Testable Model	19	(60)
Margaret S. Herrman
Nancy Hollett
Jerry Gale
Part II Mediation and Negotiation Set in their Contextual Frames	79	(112)
Examining Mediation in Context: Toward Understanding Variations in Mediation Programs	81	(18)
Craig McEwen
Policy, Practice, and Politics: Bargaining in the Shadow of Whitehall	99	(30)
Janet Walker
Sherrill Hayes
The Role of Antecedent and Procedural Characteristics in Mediation: A Review of the Research	129	(19)
Roselle L. Wissler
Applying the Comprehensive Model to Workplace Mediation Research	148	(27)
Brian Polkinghorn
E. Patrick McDermott
Restorative Justice Mediated Dialog	175	(16)
Mark S. Umbreit
Robert B. Coates
Part III Exploring Powerful Internal Dynamics	191	(116)
Mediation as Framing and Framing within Mediation	193	(24)
Barbara Gray
Does the Model Overarch the Narrative Stream?	217	(11)
John M. Winslade
Gerald D. Monk
A Facework Frame for Mediation	228	(19)
Stephen Littlejohn
Kathy Domenici
Mediation and the Fourfold Model of Justice	247	(13)
Donald E. Conlon
The Dynamics of Power in Child Custody Mediation	260	(17)
Donald T. Saposnek
Emotion in Mediation: Implications, Applications, Opportunities, and Challenges	277	(30)
Tricia S. Jones
Part IV Extensions	307	(119)
Preempting Disaster: Pre-Mediation Strategies to Deal with Strong Emotions	309	(17)
Daniel L. Shapiro
The Meaning of ``Social'' in Interpersonal Conflict and its Resolution	326	(18)
Sandra Schruijer
Leopold S. Vansina
Manager as Mediator: Developing a Conflict-Positive Organization	344	(11)
Dean Tjosvold
Fang Su
Mediation and Difficult Conflicts	355	(19)
Morton Deutsch
Enhancing Mediator Artistry: Multiple Frames, Spirit, and Reflection in Action	374	(10)
Neil H. Katz
Of Time and the River: Notes on the Herrman, Hollett, and Gale Model of Mediation	384	(11)
Kevin Avruch
Mediation at the Millennium	395	(17)
Dean G. Pruitt
A Trainer Responds to the Model	412	(9)
Zena D. Zumeta
Conclusion	421	(5)
Margaret S. Herrman
Index of Citations	426	(14)
General Index	440