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Welcome Aboard!: Your Career As a Flight Attendant,9780964283930

Other versions by this Author

Welcome Aboard!: Your Career As a Flight Attendant

Author(s): Bock, Becky S.; Cage, Cheryl A.
ISBN10: 096428393X
ISBN13: 9780964283930
Format: Paperback
Pub. Date: 4/1/1998
Publisher(s): Independent Pub Group

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Table of Contents

Definitions and Considerations

i

Foreword

1

(2)

A Brief History

3

(6)

A Reserve Story

9

(8)

Is this the job you expected?

Job Description

17

(10)

Being Physically Prepared/Long Hours, Short Notice/Probation and Reserve/Vacation, Benefits/Domicile and Living Arrangements

Could This Be Your Employer?

27

(16)

Examples of Majors: American, United, USAirways, TWA

Example of Commuter/Regional: American Eagle

Making Yourself A More Marketable Applicant

43

(4)

Customer Service Experience

Second Language Skills

CPR/First Aid Knowledge

A Successful Interview

47

(28)

Paperwork

Information Gathering

Applications

Cover Letters

Resume Preparation

Letters of Recommendation

Flight Attendant Self-Evaluation Worksheet

Interview Exercises

Reasoning Behind the Process, Prepared vs. Unprepared Applicant

Types of Interviews

Personal Presentation and Appearance

Attire

Attitude

Conducting a Mock Interview

Common Applicant Concerns

75

(8)

Common Mistakes

Common Questions

In Conclusion

83

(1)

Glossary

84

(5)

Books and Services from Cage Consulting, Inc

89

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