Breaking The Impasse Consensual Approaches To Resolving Public Disputes

by Cruikshank, Jeffrey; Susskind, Lawrence

• ISBN13: 9780465007509
• ISBN10: 0465007503
• Edition: Reprint
• Format: Paperback
• Copyright: 1989-03-01
• Publisher: Basic Books

Summary

Drawing on his experience in the MIT-Harvard Public Disputes Program, a leading mediator and his co-author provide the first jargon-free guide to consensual strategies for resolving public disputesindispensable to citizen activists and to business and government leaders.

Author Biography

Lawrence Susskind, one of the founders and associate director of the Program on Negotiation at the Harvard Law School, is also professor of urban studies and planning at MIT. Jeffrey Cruikshank is principal, Winthrop Group, Inc., and former senior editor at the Harvard School of Business Administration. Lawrence Susskind, one of the founders and associate director of the Program on Negotiation at the Harvard Law School, is also professor of urban studies and planning at MIT. Jeffrey Cruikshank is principal, Winthrop Group, Inc., and former senior editor at the Harvard School of Business Administration.

Table of Contents

Acknowledgments	ix
Introduction	3	(13)
Theory and Practice of Dispute Resolution	16	(19)
Sources of Difficulty	35	(45)
Unassisted Negotiation	80	(56)
Mediation and Other Forms of Assisted Negotiation	136	(50)
Taking Action	186	(51)
Conclusion	237	(12)
Further Reading	249	(6)
Notes	255	(8)
Index	263