Breakthrough Problem Solving With Action Learning

by Marquardt, Michael J.; Yeo, Roland K.

• ISBN13: 9780804774123
• ISBN10: 0804774129
• Format: Hardcover
• Copyright: 2012-05-16
• Publisher: Stanford Business Books

Summary

Breakthrough Problem Solving with Action Learningexplores why and how action learning groups have been so successful and creative in solving complex problems. The text begins by briefly reviewing the theories that undergird the effectiveness of action learning, philosophically situating readers and pointing them in the direction of related academic works that they may wish to explore. It then turns to stories of how organizations have employed action learning in solving specific, often-encountered business problems. These cases not only serve as real-world models for how action learning can be successfully employed, but also offer inspiration and potential starting points and guidelines for other businesses that face similar problems. The book concludes with a cross-case analysis that pinpoints the ingredients necessary for breakthrough problem solving via action learning.

Table of Contents

Acknowledgments	p. xiii
Introduction	p. 1
Problem Complexity and Problem Solving in the 21st Century
Problem Complexity and Problem Solving in a the 21st Century	p. 9
Action Learning and Breakthrough Problem Solving	p. 30
Case Studies of Breakthrough Problem Solving with Action Learning Overview
Sales and Marketing	p. 63
Technology Applications	p. 81
Environment and Sustainability	p. 93
National and Community Development	p. 112
Product and Services Innovation	p. 128
Corporate Culture and Ethics	p. 142
Talent Management and Development	p. 154
Virtual Settings	p. 171
Organizational Change and Learning	p. 187
Principles and Strategies for Using Action Learning in Problem Solving
Action Learning Principles and Strategies for Breakthrough Problem Solving	p. 201
Bibliography	p. 227
Index	p. 235
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