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9780071351454

Bringing Out the Best in People

by
  • ISBN13:

    9780071351454

  • ISBN10:

    0071351450

  • Edition: 2nd
  • Format: Hardcover
  • Copyright: 2000-01-11
  • Publisher: McGraw-Hill Education
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Supplemental Materials

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Summary

The classic bestseller on performance management, now updated with the latest and best motivational methods, perfected at such companies as Xerox, 3M, and Kodak.

Author Biography

Aubrey C. Daniels, Ph.D., is the president of Aubrey Daniels & Associates, Inc. (Atlanta, GA), a management consulting firm that helps companies solve problems in productivity, quality, cost, and morale. One of the foremost speakers and writers in the human resources field, he has instituted his performance management system at more than two hundred organizations in the United States, Canada, Mexico, Great Britain, France, and Italy, and has worked closely with such noted clients as 3M, GTE, Rubbermaid, and Honeywell. Dr. Daniels is also the founder and PUblisher of Performance Management magazine.

Table of Contents

Preface to the Second Edition.

Preface to the First Edition.

Acknowledgments to the Second Edition.

Acknowledgments to the First Edition.

Part 1. The Perils of Traditional Management.

Fads, Fantasies, and Fixes.

Management by Common Sense Is Not Management at All.

Louder, Longer, Meaner.

Part 2. The Astonishing Power of Positive Reinforcement.

Behavior Is a Function of Its Consequences.

The ABCs of Performance Management.

The High Price of Negative Reinforcement.

Capturing Discretionary Effort Through Positive Reinforcement.

Decreasing Behavior - Intentionally or Otherwise.

Effective Delivery of Reinforcement.

Part 3. The Scientific Approach to Leadership.

Pinpoint Precision.

The Effective Use of Measurement.

Performance Feedback.

A Model for Problem Solving.

Part 4. Turning Good Intentions into High Performance.

Goal Setting to Shape Behavior.

The Missing Link in Quality.

Teams and Empowerment.

Turning Downsizing into Rightsizing.

Compensation and Performance Appraisal.

Part 5: Revitalizing the Workplace.

Performance Management: The Executive Function.

Accelerated Learning: Teaching More with Less.

Increasing Creativity and Managing Change.

Managing the Nintendo Generation and Beyond.

Thank God It's Monday - Celebrating Work.

Epilogue.

References.

Index.

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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