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What is included with this book?
Acknowledgments ixIntroduction 1
1 Commit to Improvement 92 Increase Value, Don’t Cut Costs 333 Think Horizontally 534 Standard Work 775 Visual Management 1116 The Coaching Triangle 133
Afterword 155Appendix 1: Organizational Fitness Self-Assessment 159Appendix 2: Resources 167Notes 175Index 183
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