9780495567387

Business and Professional Communication in the Global Workplace

by ; ;
  • ISBN13:

    9780495567387

  • ISBN10:

    0495567388

  • Edition: 3rd
  • Format: Paperback
  • Copyright: 1/26/2009
  • Publisher: Cengage Learning

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Summary

What communication skills are essential in today's global economy? BUSINESS AND PROFESSIONAL COMMUNICATION IN THE GLOBAL WORKPLACE, Third Edition, considers the changes occurring in professional communication today, while also presenting a strong theoretical foundation of organizational communication. Featuring coverage of the most up-to-date skill set available, the book reflects the rapid changes due to the global economy, advances in information technology, and an increasingly diverse workforce. The authors' engaging narrative style, the unique CCCD model (Choosing, Creating, Coordinating, and Delivering) for building presentation competencies, and an integrated companion website combine to provide a definitive resource on professional communications.

Table of Contents

Preface
Communication Foundations
Breakthrough Skills for a Global Workplace
The Evolution of Communication in a Global Workplace
Interpersonal Communication
The Power of Verbal and Nonverbal Communication in the Global Workplace
Listening in a Multilingual World
Exploring Interpersonal Communication
Career Fundamentals
Interviewing and Conscious Communication
The Job Search and Conscious Communication
Team Building
Information Technology and Identity in a Global Workplace
Communicating in Groups and Teams
Presentations and Persuasion
Presentation in a Global Workplace
Persuasive Communication in a Global Workplace
Appendix
Glossary
Table of Contents provided by Publisher. All Rights Reserved.

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