Top
| About the Editors | p. xv |
| Contributors | p. xix |
| Preface | p. xxiii |
| Acknowledgments | p. xxvii |
| Introduction | p. xxix |
| Strategic Management | |
| Medical Center of Southern Indiana: Community Commitment and Organization Revival | p. 3 |
| The Case of the Unhealthy Hospital | p. 31 |
| Mueller-O'Keefe Memorial Home and Retirement Village: Strategic Planning in a Continuing Care Retirement Community | p. 37 |
| Electronic Child Health Network (eCHN) | p. 55 |
| Caregivers | p. 69 |
| Merck's Crixivan | p. 79 |
| Administration, Medical Staff, and Governing Body | |
| District Hospital: A Lesson in Governance | p. 95 |
| The Day After | p. 109 |
| Hartland Memorial Hospital: An In-Basket Exercise | p. 119 |
| The Bad Image Radiology Department | p. 137 |
| Westmount Nursing Homes, Incorporated: Implementing a Continuous Quality Improvement Initiative | p. 151 |
| Dr. Johnson, Network Medical Director | p. 163 |
| Sibley Memorial Hospital | p. 179 |
| Ethics Incidents | p. 193 |
| Resource Utilization and Control | |
| Endoscopes at Victoria Hospital | p. 207 |
| Regional Health System: The Satellite Health Park Strategy | p. 213 |
| The ER that Became the Emergency: Managing the Double Bind | p. 229 |
| Attica Memorial Hospital: The Ingelson Burn Center | p. 239 |
| Brunswick Community Hospital Cash Flow Crisis | p. 257 |
| Cardinal Health Care Systems: Some Behavioral Issues in Corporate Cost Allocation | p. 271 |
| West Florida Regional Medical Center (A) | p. 277 |
| Human Resource Management and Organizational Dynamics | |
| A New "Brand" for Senior Health Plus | p. 301 |
| Autumn Park | p. 311 |
| Hammond General Hospital: The New Contract Food Service | p. 321 |
| Appalachian Home Health Service | p. 329 |
| Mercy Hospital | p. 335 |
| Watergate Nursing Home | p. 349 |
| Suburban Health Center | p. 357 |
| Table of Contents provided by Ingram. All Rights Reserved. |
