A+ Certification Practice Questions Exam Cram 2 (Exams: 220-301, 220-302)

by Brooks, Charles J.; Tittel, Ed

• ISBN13: 9780789731081
• ISBN10: 0789731088
• Edition: CD
• Format: Paperback w/CD
• Copyright: 2004-01-01
• Publisher: Que

Summary

& bull; The companion to the #3 best-selling A+ Exam Cram 2. & lt;br/ & gt; & bull; Covers the #1 certification in the market - A+. & lt;br/ & gt; & bull; Nearly 1, 000 practice questions available in the book and duplicated on CD to allow the reader the flexibility of repeat review in the manner they prefer.

Table of Contents

Part I Hardware	1	(230)
Hardware Domain 1.0: Installation, Configuration, and Upgrading	3	(78)
Objective 1.1: Identify the names, purpose, and characteristics of system modules	3	(7)
Objective 1.2: Identify basic procedures for adding and removing field-replaceable modules for desktop systems	10	(6)
Objective 1.3: Identify basic procedures for adding and removing field-replaceable modules for portable systems	16	(7)
Objective 1.4: Identify typical IRQs, DMAs, and I/O addresses and procedures for altering these settings when installing and configuring devices	23	(6)
Objective 1.5: Identify the names, purposes, and performance characteristics, or common peripheral ports, associated cabling, and their connectors	29	(7)
Objective 1.6: Identify proper procedures for installing and configuring common IDE devices	36	(2)
Objective 1.7: Identify proper procedures for installing and configuring common SCSI devices	38	(6)
Objective 1.8: Identify proper procedures for installing and configuring common peripheral devices	44	(3)
Objective 1.9: Identify procedures to optimize PC operations in specific situations	47	(2)
Objective 1.10: Determine the issues that must be considered when upgrading a PC	49	(5)
Quick Check Answer Key	54	(1)
Objective 1.1	54	(1)
Objective 1.2	54	(1)
Objective 1.3	54	(1)
Objective 1.4	55	(1)
Objective 1.5	55	(1)
Objective 1.6	56	(1)
Objective 1.7	56	(1)
Objective 1.8	56	(1)
Objective 1.9	56	(1)
Objective 1.10	57	(1)
Answers and Explanations	58	(1)
Objective 1.1	58	(3)
Objective 1.2	61	(3)
Objective 1.3	64	(3)
Objective 1.4	67	(3)
Objective 1.5	70	(2)
Objective 1.6	72	(1)
Objective 1.7	73	(3)
Objective 1.8	76	(1)
Objective 1.9	77	(1)
Objective 1.10	78	(3)
Hardware Domain 2.0: Diagnosing and Troubleshooting	81	(34)
Objective 2.1: Recognize common problems associated with each module and their symptoms, and identify steps to isolate and troubleshoot the problems	81	(15)
Objective 2.2: Identify basic trouble-shooting procedures and tools, and how to elicit problem symptoms from customers	96	(6)
Quick Check Answer Key	102	(1)
Objective 2.1	102	(1)
Objective 2.2	103	(1)
Answers and Explanations	104	(1)
Objective 2.1	104	(6)
Objective 2.2	110	(5)
Hardware Domain 3.0: PC Preventive Maintenance, Safety, and Environmental Issues	115	(22)
Objective 3.1: Identify the various types of preventive maintenance measures, products, and procedures and when and how to use them	115	(6)
Objective 3.2: Identify various safety measures and procedures and when and how to use them	121	(4)
Objective 3.3: Identify environmental protection measures and procedures and when and how to use them	125	(3)
Quick Check Answer Key	128	(1)
Objective 3.1	128	(1)
Objective 3.2	128	(1)
Objective 3.3	128	(1)
Answers and Explanations	129	(1)
Objective 3.1	129	(3)
Objective 3.2	132	(2)
Objective 3.3	134	(3)
Hardware Domain 4.0: Motherboard/Processors/Memory	137	(48)
Objective 4.1: Distinguish between the popular CPU chips in terms of their basic characteristics	137	(5)
Objective 4.2: Identify the types of RAM (random access memory), form factors, and operational characteristics	142	(5)
Objective 4.3: Identify the most popular types of motherboards, their components, and their architecture (bus structures)	147	(20)
Objective 4.4: Identify the purpose of CMOS (Complementary Metal-Oxide Semiconductor) memory, what it contains, and how and when to change its parameters	167	(5)
Quick Check Answer Key	172	(1)
Objective 4.1	172	(1)
Objective 4.2	172	(1)
Objective 4.3	172	(1)
Objective 4.4	173	(1)
Answers and Explanations	174	(1)
Objective 4.1	174	(2)
Objective 4.2	176	(2)
Objective 4.3	178	(4)
Objective 4.4	182	(3)
Hardware Domain 5.0: Printers	185	(24)
Objective 5.1: Identify printer technologies, interfaces, and options and upgrades	185	(7)
Objective 5.2: Recognize common printer problems and techniques used to resolve them	192	(7)
Quick Check Answer Key	199	(1)
Objective 5.1	199	(1)
Objective 5.2	199	(1)
Answers and Explanations	200	(1)
Objective 5.1	200	(4)
Objective 5.2	204	(5)
Hardware Domain 6.0: Basic Networking	209	(22)
Objective 6.1: Identify the common types of network cables, their characteristics, and connectors	209	(4)
Objective 6.2: Identify basic networking concepts including how a network works	213	(8)
Objective 6.3: Identify common technologies available for establishing Internet connectivity and their characteristics	221	(3)
Quick Check Answer Key	224	(1)
Objective 6.1	224	(1)
Objective 6.2	224	(1)
Objective 6.3	224	(1)
Answers and Explanations	225	(1)
Objective 6.1	225	(2)
Objective 6.2	227	(2)
Objective 6.3	229	(2)
Part II Operating Systems	231	(138)
Operating System Domain 1.0: Operating System Fundamentals	233	(54)
Objective 1.1: Identify the major desktop components and interfaces and their functions	233	(10)
Objective 1.2: Identify the names, locations, purposes, and contents of major system files	243	(5)
Objective 1.3: Demonstrate the ability to use command-line functions and utilities to manage the operating system	248	(3)
Objective 1.4: Identify basic concepts and procedures for creating, viewing, and managing disks, directories, and files	251	(7)
Objective 1.5: Identify the major operating system utilities, their purpose, location, and available switches	258	(8)
Quick Check Answer Key	266	(1)
Objective 1.1	266	(1)
Objective 1.2	266	(1)
Objective 1.3	267	(1)
Objective 1.4	267	(1)
Objective 1.5	267	(2)
Answers and Explanations	269	(1)
Objective 1.1	269	(5)
Objective 1.2	274	(3)
Objective 1.3	277	(1)
Objective 1.4	278	(4)
Objective 1.5	282	(5)
Operating System Domain 2.0: Installation, Configuration, and Upgrading	287	(38)
Objective 2.1: Identify the procedures for installing Windows 9x/Me, Windows NT 4.0 Workstation, Windows 2000 Professional, and Windows XP	287	(5)
Objective 2.2: Identify steps to perform an operating system upgrade from Windows 9x/Me, Windows NT 4.0 Workstation, Windows 2000 Professional, and Windows XP	292	(3)
Objective 2.3: Identify the basic system boot sequences and boot methods installed for Windows 9x/Me, Windows NT 4.0 Workstation, Windows 2000 Professional, and Windows XP	295	(7)
Objective 2.4: Identify procedures for installing and adding a device, including loading, adding, and configuring device drivers, and required software	302	(6)
Objective 2.5: Identify procedures necessary to optimize the operating system and major operating system subsystems	308	(3)
Quick Check Answer Key	311	(1)
Objective 2.1	311	(1)
Objective 2.2	311	(1)
Objective 2.3	311	(1)
Objective 2.4	312	(1)
Objective 2.5	312	(1)
Answers and Explanations	313	(1)
Objective 2.1	313	(2)
Objective 2.2	315	(1)
Objective 2.3	316	(4)
Objective 2.4	320	(3)
Objective 2.5	323	(2)
Operating System Domain 3.0: Diagnosing and Troubleshooting	325	(20)
Objective 3.1: Recognize and interpret the meaning of common error codes and startup messages from the boot sequence	325	(2)
Objective 3.2: Recognize when to use common diagnostic utilities and tools	327	(2)
Objective 3.3: Recognize common operational and usability problems and determine how to resolve them	329	(7)
Quick Check Answer Key	336	(1)
Objective 3.1	336	(1)
Objective 3.2	336	(1)
Objective 3.3	336	(1)
Answers and Explanations	337	(1)
Objective 3.1	337	(1)
Objective 3.2	338	(1)
Objective 3.3	339	(6)
Operating System Domain 4.0: Networks	345	(24)
Objective 4.1: Identify the networking capabilities of Windows	345	(8)
Objective 4.2: Identify the basic Internet protocols and terminologies. Identify procedures for establishing Internet connectivity	353	(6)
Quick Check Answer Key	359	(1)
Objective 4.1	359	(1)
Objective 4.2	359	(1)
Answers and Explanations	360	(1)
Objective 4.1	360	(4)
Objective 4.2	364	(5)
CD Contents and Installation Instructions	369	(4)
Multiple Test Modes	369	(1)
Question Types	370	(1)
Random Questions and Order of Answers	370	(1)
Detailed Explanations of Correct and Incorrect Answers	370	(1)
Attention to Exam Objectives	370	(1)
Installing the CD	370	(3)
Technical Support	373