About the Section of Dispute Resolution | p. vii |
About the Program on Negotiation at Harvard Law School | p. ix |
Preface | p. xi |
About the Authors | p. xxi |
Prologue | p. xvii |
Introduction to the Understanding-Based Model | p. xxv |
The Choice to Mediate | p. 1 |
Standoff at the Ranch: Who Decides? | p. 3 |
Commentary | p. 10 |
Radix and Argyle: The Choice to Work Through Conflict Together | p. 17 |
Commentary | p. 30 |
A Holocaust Memoir: What It Takes to Mediate | p. 41 |
Commentary | p. 52 |
Nature Preserve: The Loop of Understanding | p. 59 |
Commentary | p. 68 |
Deepening Understanding | p. 79 |
The San Francisco Symphony: Tapping the Impulse to Work Together | p. 81 |
Commentary | p. 92 |
Standoff at the Ranch: About Right and Wrong | p. 95 |
Commentary | p. 105 |
A Holocaust Memoir: Helping the Parties Deepen Their Understanding | p. 115 |
Commentary | p. 126 |
Challenges In Working Together | p. 135 |
The Publishing Case: Bringing in the Law | p. 137 |
Commentary | p. 161 |
Love, Death, and Money: To Caucus or Not to Caucus | p. 171 |
Commentary | p. 189 |
The Neighbors: Positive Neutrality | p. 199 |
From Understanding to Resolution | p. 229 |
Radix and Argyle: From Interests to Options and Creating Value at the Options Stage | p. 231 |
Commentary | p. 241 |
It's All About the Money: Evaluating Options and Testing Them Against the Parties' Interests | p. 245 |
Commentary | p. 268 |
The Stigma of Mental Illness: Seeing "The Impossible" as Possible | p. 275 |
Commentary | p. 303 |
Afterword | p. 305 |
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