Changing Welfare Services: Case Studies of Local Welfare Reform Programs

by Austin; Michael J

• ISBN13: 9780789023131
• ISBN10: 078902313X
• Edition: 1st
• Format: Hardcover
• Copyright: 2004-07-20
• Publisher: Routledge

Summary

Changing Welfare Services: Case Studies of Local Welfare Reform Programs describes promising programs and practices that have emerged in the United States since the enactment of the Personal Responsibility and Work Opportunity Reconciliation Act of 1996. Using case studies, this reference provides important lessons learned for social service directors and staff to develop strategies that will improve local welfare-to-work services. This casebook focuses on the agencies rather than the welfare population, emphasizing the guiding values of these agencies and the lessons they learned. Changing Welfare Services explores new approaches to service delivery, with emphasis on removing barriers to work force participation and promoting self-sufficiency through support services. The case studies involve programs focused on working with the community by developing partnerships with local organizations to provide better services. This text emphasizes the organizational changes-su

Table of Contents

Foreword	xi
Maureen Borland
Acknowledgments	xv
Introduction	xvii
Michael J. Austin
SECTION I: AN OVERVIEW OF WELFARE REFORM IMPLEMENTATION AND PRACTICE
Implementing Welfare Reform and Guiding Organizational Change	3	(24)
Sarah Carnochan
Michael J. Austin
Overview of Innovative Programs and Practices	27	(26)
Jonathan Prince
Michael J. Austin
SECTION II: REDEFINING SERVICE DELIVERY
REMOVING BARRIERS TO WORKFORCE PARTICIPATION
Connections Shuttle: Transportation for Calworks Participants	53	(12)
Debbie Downes
Michael J. Austin
The Guaranteed Ride Home Program: Transportation Services for Welfare-to-Work Participants	65	(12)
Christine M. Schmidt
Michael J. Austin
Training Exempt Providers to Deliver High-Quality Child Care Programs	77	(14)
Jonathan Prince
Michael J. Austin
Integrating Mental Health and Substance Abuse Services into a County Welfare-to-Work Program	91	(12)
Christine M. Schmidt
Michael J. Austin
SELF-SUFFICIENCY SUPPORT SERVICES
Combining Business with Rehabilitation in a Public Work Center for Disabled and Low-Income Participants	103	(14)
Jonathan Prince
Michael J. Austin
The Family Loan Program As a Public-Private Partnership	117	(14)
Susan E. Doyle
Michael J. Austin
The Adopt-A-Family Program: Building Networks of Support	131	(12)
Susan E. Doyle
Michael J. Austin
Utilizing Hotline Services to Sustain Employment	143	(10)
Christine M. Schmidt
Michael J. Austin
Hiring Tanf Participants to Work in a County Human Services Agency	153	(12)
Kirsten A. Deichert
Michael J. Austin
Promoting Self-Sufficiency Through Individual Development Accounts (IDAs)	165	(24)
Judie Svihula
Michael J. Austin
SECTION III: ENHANCING COMMUNITY PARTNERSHIPS
NEIGHBORHOOD PARTNERSHIPS
Fostering Neighborhood Involvement in Workforce Development: The Alameda County Neighborhood Jobs Pilot Initiative	189	(28)
Judie Svihula
Michael J. Austin
Neighborhood Self-Sufficiency Centers	217	(14)
Christine M. Schmidt
Michael J. Austin
COMMUNITY-WIDE PARTNERSHIPS
A Community Partnership Approach to Serving the Homeless	231	(20)
Margaret K. Libby
Michael J. Austin
Wraparound Services for Homeless Tanf Families Recovering from Substance Abuse	251	(16)
Debbie Downes
Michael J. Austin
Building a Coalition of Nonprofit Agencies to Collaborate with a County Health and Human Services Agency	267	(18)
Margaret K. Libby
Michael J. Austin
Collaborative Partnerships Between a Human Services Agency and Local Community Colleges	285	(12)
Kirsten A. Deichert
Michael J. Austin
SECTION IV: PROMOTING AGENCY RESTRUCTURING
Introducing Organizational Development (OD) Practices into a County Human Service Agency	297	(20)
Andrea DuBrow
Donna Wocher
Michael J. Austin
Preparing Human Service Workers to Implement Welfare Reform: Establishing the Family Development Credential in a Human Services Agency	317	(22)
Judie Svihula
Michael J. Austin
Merging a Workforce Investment Board and a Department of Social Services into a County Department of Employment and Human Services	339	(14)
Jonathan Prince
Michael J. Austin
Blending Multiple Funding Streams into County Welfare-to-Work Programs	353	(10)
Christine M. Schmidt
Michael J. Austin
Crossover Services Between Child Welfare and Welfare-to-Work Programs	363	(16)
Jonathan Prince
Michael J. Austin
SECTION V: CONCLUSION AND FUTURE CONSIDERATIONS
Managing Out: The Community Practice Dimensions of Effective Agency Management	379	(16)
Michael J. Austin
Index	395