Clients Driving Innovation

by Editor: Peter S. Brandon; Editor: Shu-Ling Lu

• ISBN13: 9781444301359
• ISBN10: 1444301357
• Format: eBook
• Copyright: 2009-01-01
• Publisher: Wiley-Blackwell

Summary

In recent years the construction industry has been criticised for lack of successful innovation compared to other major industries. The question of why the industry has not been seen to be innovative has created concern among many involved with construction and property. The driving concern is where the motivation for this innovation should come from. Although construction clients have made an impact in this area, the industry itself seems divided as to whether, when and where clients should drive the innovation process. Clients Driving Innovation brings together an international group of researchers and practitioners to investigate the role of clients in construction innovation. Written in three parts, it covers the context for innovation driven by clients, the client impact on the innovation process and how new ideas can be pushed through into practice. Numerous case studies illustrate the role clients can play and the key issues that need to be addressed. With increasing interest in the contribution clients can make to construction innovation, Clients Driving Innovation will be essential reading for construction management researchers, major construction contractors and clients and government policy makers.

Table of Contents

Acknowledgments

Preface

The Context For Innovation

What is the Broader Context within which Clients Operate?

A global agenda for revaluing construction: the client's role

Revaluing construction: implications for the construction process

Is the client really part of the team? A contemporary policy perspective on Latham / Egan

What is the Position of Clients within the Development Process?

Enabling clients to be professional

Challenging the illusion of the all powerful clients' role in driving innovation

Reifying the client in construction management research? Alternative perspectives on a complex construct

A proposed taxonomy for construction clients

What are the Client's Roles and Responsibilities in Driving Innovation?

Clients' roles and contributions to innovations in the construction industry: when giants learn to dance

Setting the game plan: the role of clients in construction innovation and diffusion

Clients as innovation drivers in large engineering projects

Knowing differently, innovating together? Exploring the dynamics of knowledge creation across boundaries in clients' design teams

The role of the client in the innovation processes of small construction professional service firms

Client-oriented contractor innovation

What are the Appropriate Tools and Barriers to the Implementation of Innovation Practices?

Driving innovation in construction: a conceptual model of client leadership behaviour

Critical actions by clients for effective development and implementation of construction innovations

The Innovation Process

Overcoming resistance to innovation: the integration champion in construction

Client-driven innovation through a requirements-oriented project process

Knowledge management supports clients driving innovation: two case studies

Implementing innovations in infrastructures for the built environment: the role of project developers, customers and users

Moving Ideas Into Practice

What are the Policy Issues in Moving Ideas into Practice?

Client driven performance improvement strategies for the construction industry: development and implementation challenges

Public policy, clients and the construction industry

Value for money versus complexity: a battle of giants in the public sector?

How do Clients Move Ideas into Practice?

The role of the professional client in leading change: a case study of Stanhope plc

Customer focus: time, the enemy of desire - a contractor developer perspective

The role of the client in building site innovations

A complex systems approach to customer co-innovation: a financial services case study

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