Collective Action in Organizations: Interaction and Engagement in an Era of Technological Change

by Bruce Bimber , Andrew Flanagin , Cynthia Stohl

• ISBN13: 9780521191722
• ISBN10: 0521191726
• Format: Hardcover
• Copyright: 2012-02-29
• Publisher: Cambridge University Press

Summary

Challenging the notion that digital media render traditional, formal organizations irrelevant, this book offers a new theory of collective action and organizing. Based on extensive surveys and interviews with members of three influential and distinctive organizations in the United States - The American Legion, AARP, and MoveOn - the authors reconceptualize collective action as a phenomenon in which technology enhances people's ability to cross boundaries in order to interact with one another and engage with organizations. By developing a theory of Collective Action Space, Bimber, Flanagin, and Stohl explore how people's attitudes, behaviors, motivations, goals, and digital media use are related to their organizational involvement. They find that using technology does not necessarily make people more likely to act collectively, but contributes to a diversity of "participatory styles," which hinge on people's interaction with one another and the extent to which they shape organizational agendas. In the digital media age, organizations do not simply recruit people into roles, they provide contexts in which people are able to construct their own collective experiences.

Table of Contents

Involvement in organizational collective action in an era of technological change

The contemporary media environment and the evolution of boundaries in organization-based collective action

The collective action space

The American Legion, AARP, and MoveOn in collective action space

Exploring collective action space

Participatory styles, the individual, and the contemporary organization

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