College English and Communication

by Camp, Sue C.; Satterwhite, Marilyn L.; Zimmer, Kenneth College English and Communication

• ISBN13: 9780028021683
• ISBN10: 0028021681
• Edition: 7th
• Format: Hardcover
• Copyright: 1997-10-01
• Publisher: McGraw-Hill Incorporated

Summary

College English and Communication combines business English and business communication into a comprehensive text which applies language arts skills to business communication. This new edition features examples and exercises from contemporary business office settings and includes situations in which students explore the use of technology in the office environment. Also new to this edition is a text called College Communication which contains all the chapters of College English and Communication, minus the chapters on grammar, mechanics, and reading.

Table of Contents

CHAPTER 1 Understanding Communication	2	(30)
CHAPTER 2 Communicating Around the Globe	32	(30)
CHAPTER 3 Expanding Language Skills	62	(120)
CHAPTER 4 Applying the Mechanics of Style	182	(78)
CHAPTER 5 Reading Effectively	260	(22)
CHAPTER 6 Improving Listening Skills	282	(22)
CHAPTER 7 Sharpening Writing Skills	304	(72)
CHAPTER 8 Developing Speaking Skills	376	(50)
CHAPTER 9 Communicating Electronically	426	(30)
CHAPTER 10 Planning and Formatting Business Correspondence	456	(38)
CHAPTER 11 Writing Business Correspondence	494	(58)
CHAPTER 12 Improving Customer Service Communication	552	(18)
CHAPTER 13 Writing Reports and Special Communications	570	(46)
CHAPTER 14 Finding, Accepting, and Leaving Employment	616	(36)
ANSWERS TO CHECKUPS	652	(10)
REFERENCES	662	(1)
INDEX	663