Communicating for Results A Canadian Student's Guide

by Meyer, Carolyn

• ISBN13: 9780195428520
• ISBN10: 0195428528
• Edition: CD
• Format: Paperback
• Copyright: 2008-08-15
• Publisher: Oxford University Press

Summary

In today's fast-paced, multi-tasking work environments, successful communication means more than getting the message across: it means getting noticed and getting results. Communicating for Results: A Canadian Student's Guide offers practical, classroom-tested instruction not only in grammar but in the rhetorical techniques and persuasive strategies that students need to become effective writers and speakers. Its hands-on, skills-based approach uses models, organizational plans, workshops, discussion forums, quick-reference guides, and checklists to simplify the writing process while banishing writer's block and easing fears about public speaking. Designed to make effective communication achievable in even the most demanding workplace environment, Communicating for Results is equally suitable for classroom use and personal desktop reference.

Author Biography

Carolyn Meyer (BA, MA, PhD) has taught Expository Writing, Professional Writing and Literature, and Business Writing at Mount Allison University, the University of Toronto, McMaster University, George Brown College, Seneca College, and the University of Toronto School of Continuing Studies. She is a recipient of the School of Continuing Studies Excellence in Teaching Award. She is currently teaching business writing at Ryerson University.

Table of Contents

Getting the Message Across

Getting Started: Planning and Writing Business Messages

Business Style: Word Choice, Conciseness, and Tone

Business Style: Sentences and Paragraphs

Memorandums, E-mail, and Routine Messages

Routine and Goodwill Messages

Delivering Unfavourable News

Persuasive Messages

Communicating for Employment

Informal Reports

Proposals and Formal Reports

Oral Communication

Business Usage-A Style and Mechanics Guide

Grammar Handbook

Index

Bonus CD: Informational Reports

Analytical Reports

Full-Text Models

Table of Contents provided by Publisher. All Rights Reserved.