9780205865635

Communication: Embracing Difference

by ;
  • ISBN13:

    9780205865635

  • ISBN10:

    0205865631

  • Edition: 4th
  • Format: Nonspecific Binding
  • Copyright: 1/30/2013
  • Publisher: Routledge
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Summary

Stresses the importance of understanding and celebrating difference This text describes basic communication theory in everyday, non-technical terms, while offering students an abundance of opportunities to analyze, understand, practice, and apply skills to real-life situations. Communication: Embracing Differenceemphasizes the practical application of communication skills in interpersonal, small group, and public settings. Targeting both mainstream and non-traditional students, this text is designed with an overall approach that resonates with diverse student populations. This text is available in a variety of formats print and digital. Check your favorite digital provider for your eText, including CourseSmart, Kindle, Nook, and more. To learn more about our programs, pricing options and customization, click the Choices tab. Learning Goals Upon completing this book, readers will be able to: Understand basic communication theory Apply skills to real-life situations Understand how technology has changed communication Note:MySearchLab does not come automatically packaged with this text. To purchase MySearchLab, please visit:www.mysearchlab.comor you can purchase a ValuePack of the text + MySearchLab (at no additional cost): ValuePack ISBN-10: 0205943667 / ValuePack ISBN-13: 9780205943661

Table of Contents

In this Section:

1) Brief Table of Contents

2) Full Table of Contents

 

1) Brief Table of Contents

 

Unit I: The Process of Communication

 

Chapter 1: An Overview of Communication

Chapter 2: Perception

Chapter 3: Listening

Chapter 4: Verbal Communication

Chapter 5: Nonverbal Communication

 

Unit II: Interpersonal Communication

 

Chapter 6: Understanding Ourselves and Others

Chapter 7: Creating a Positive Communication Climate

Chapter 8: Interviewing

Chapter 9: Communicating in Small Groups

Chapter 10: Solving Problems Using Small Groups

 

Unit III: Public Communication

 

Chapter 11: Selecting a Speech Topic and Adapting to the Audience

Chapter 12: Researching and Using Supporting Material for Your Speech

Chapter 13: Organizing Your Speech

Chapter 14: Delivering Your Speech

Chapter 15: The Informative Speech

Chapter 16: The Persuasive Speech

 

2) Full Table of Contents

 

Unit I : The Process of Communication

 

Chapter 1: An Overview of Communication

The Communication Process

Functions of Communication

Types of Communication

Understanding Difference, Diversity, and Communication

Summary

Review Questions

Key Concepts

 

Chapter 2: Perception

The Process of Perception

Perceptions of Ourselves

Perceptions of Others

Developing Accurate Perceptions of Ourselves and Others

Summary

Review Questions

Key Concepts

 

Chapter 3: Listening

Hearing and Listening

Factors That Interfere with Listening

Effective Listening

Summary

Review Questions

Key Concepts

 

Chapter 4: Verbal Communication

The Nature of Language and Meaning

The Meaning of Words

Factors that Influence Our Language Use

Problems with Language

Improving Verbal Skills

Summary

Review Questions

Key Concepts

 

Chapter 5: Nonverbal Communication

The Nature of Nonverbal Communication

Types and Functions of Nonverbal Communication

Improving Nonverbal Communication

Summary

Review Questions

Key Concepts

 

Unit II : Interpersonal Communication

 

Chapter 6: Understanding Ourselves and Others

The Nature of Interpersonal Relationships

Self Disclosure Within Relationships

Theoretical Explanations of Interpersonal Communication

Conflict within Relationships

Improving Our Efforts to Manage Conflicts

Summary

Review Questions

Key Concepts

 

Chapter 7: Creating a Positive Communication Climate

Understanding Defense Mechanisms

Coping with Defensiveness

Stepping Back from Defensive Communication

Summary

Review Questions

Key Concepts

 

Chapter 8: Interviewing

Interview Questions

Open and Closed Questions

Organizing the Interview

Types of Interviews

Improving Your Interviewing Skills

Summary

Review Questions

Key Concepts

 

Chapter 9: Communicating in Small Groups

An Overview of Small Group Communication

Types of Small Groups

Variables in Small Group Communication

Participating in Small Group Discussions

Communication Skills within Small Groups

Summary

Review Questions

Key Concepts

 

Chapter 10: Solving Problems Using Small Groups

Solving Problems as a Group

The Process of Problem Solving

Leadership

Effective Leadership Communication

Summary

Review Questions

Key Concepts

 

Unit III : Public Communication

 

Chapter 11: Selecting a Speech Topic and Adapting to the Audience

Selecting a Topic

Yourself

The Situation

The Audience

Demographic Factors

Audience Characteristics

Brainstorming

Adapting to the Audience

The Speech Purpose

Summary

Review Questions

Key Concepts

 

Chapter 12: Researching and Using Supporting Material for Your Speech

Sources of Information

Finding Sources: The Library

Using the Internet: World Wide Web

Citing Sources

Forms of Support for Your Speech

Presentational Aids

Using Presentational Aids

Summary

Review Questions

Key Concepts

 

Chapter 13: Organizing Your Speech

The Body

The Introduction

The Conclusion

Transitions

Preparing the Speech Outline

Summary

Review Questions

Key Concepts

 

Chapter 14: Delivering Your Speech

Oral and Written Communication

Understanding Speech Anxiety

Types of Delivery

Sharing Ideas

Using Your Body

Using Your Voice

Practicing Your Speech

Summary

Review Questions

Key Concepts

 

Chapter 15: The Informative Speech

The Nature of the Informative Speech

Informative Speech Topics

Organizing the Informative Speech

Methods of Presenting an Informative Speech

Summary

Review Questions

Key Concepts

 

Chapter 16: The Persuasive Speech

Developing a Persuasive Speech Objective

Topics for a Persuasive Speech

Organizing Your Persuasive Speech

Developing Persuasive Appeals

Techniques for Enhancing Your Credibility

Summary

Review Questions

Key Concepts

Glossary

 

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