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Communication Between Cultures,9780495007272

Communication Between Cultures

by ; ;
Edition:
6th
ISBN13:

9780495007272

ISBN10:
0495007277
Format:
Paperback
Pub. Date:
3/6/2006
Publisher(s):
Cengage Learning
List Price: $199.00

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Summary

COMMUNICATION BETWEEN CULTURES continues with the features that have made it the best-selling text for the intercultural communication course. The new edition of this leading gives students an understanding and appreciation of different cultures and helps them develop practical skills for improving their communication with people from other cultures. It's renowned for being the only text on the market to consistently emphasize religion and history as key variables in intercultural communication. Packed with the latest research and filled with numerous, compelling examples that force students to examine their own assumptions and cultural biases, this book helps students understand the subtle and profound ways culture affects communication. The book is divided into four interrelated parts: Part I introduces the study of communication and culture; Part II focuses on the ability of culture to shape and modify our view of reality; Part III puts the theory of intercultural communication into practice; and Part IV converts knowledge into action.

Table of Contents

Preface xi
Communication and Culture: The Voice and Echo
1(34)
The Challenge of Intercultural Communication
1(2)
Intercultural Contact
3(1)
International Contact
4(3)
New Technology and Information Systems
4(1)
Evolving Populations
4(2)
The Global Economy
6(1)
Domestic Contact
7(2)
Defining Our Terms
9(2)
Intercultural Communication
9(1)
The Dominant Culture
10(1)
Co-culture
11(1)
Essentials of Human Communication
11(5)
Defining Communication
12(1)
Principles of Communication
12(4)
Culture
16(4)
The Basic Functions of Culture
17(1)
The Elements of Culture
18(1)
Defining Culture
19(1)
Characteristics of Culture
20(7)
Culture Is Learned
21(6)
Culture Is Shared
27(1)
Culture Is Transmitted from Generation to Generation
28(1)
Culture Is Based on Symbols
28(1)
Culture Is Dynamic
29(1)
Culture Is an Integrated System
30(1)
Studying Intercultural Communication
31(1)
Individual Uniqueness
31(1)
Stereotyping
31(1)
Objectivity
32(1)
Preview of the Book
32(1)
Summary
33(1)
Activities
34(1)
Discussion Ideas
34(1)
The Deep Structure of Culture: Roots of Reality
35(37)
The Deep Structure of Culture
36(3)
Deep Structure Institutions Carry a Culture's Most Important Beliefs
37(1)
Deep Structure Institutions and Their Messages Endure
37(1)
Deep Structure Institutions and Their Messages Are Deeply Felt
38(1)
Deep Structure Institutions Supply Much of Our Identity
38(1)
Family
39(13)
The Importance of Family
39(1)
Definition of Family
40(1)
Forms of Family
40(1)
The Functions of the Family
41(1)
Communication, Culture, and Family
42(1)
Cultural Variants in Family Interaction
43(1)
Gender Roles
44(2)
Individualism and Collectivism
46(3)
Age
49(2)
Social Skills
51(1)
History
52(18)
United States History
55(3)
Russian History
58(1)
Chinese History
59(2)
Japanese History
61(3)
Mexican History
64(2)
History of Islamic Civilization
66(4)
Summary
70(1)
Activities
71(1)
Discussion Ideas
71(1)
Worldview: Cultural Explanations of Life and Death
72(37)
Worldview
72(3)
Importance of Worldview
72(1)
Manifestations of Worldview
73(2)
Religion as a Worldview
75(6)
Importance of Religion
75(2)
Religion and the Study of Intercultural Communication
77(1)
Selecting Religious Traditions for Study
77(1)
Religious Similarities
78(1)
Sacred Scriptures
78(1)
Authority
79(1)
Traditional Rituals
80(1)
Ethics
81(1)
Security
81(1)
Six Religious Traditions
81(26)
Christianity
82(3)
Judaism
85(3)
Islam
88(7)
Hinduism
95(4)
Buddhism
99(5)
Confucianism
104(3)
Religion: A Final Thought
107(1)
Summary
107(1)
Activities
108(1)
Discussion Ideas
108(1)
Culture and the Individual: Cultural Identity
109(18)
The Need to Understand Identity
110(1)
Defining Identity
111(2)
A Typology of Identities
113(6)
Racial Identity
113(1)
Ethnic Identity
113(2)
Gender Identity
115(1)
National Identity
115(1)
Regional Identity
116(1)
Organizational Identity
116(1)
Personal Identity
117(1)
Cyber and Fantasy Identity
118(1)
Acquiring and Developing Identities
119(2)
Establishing and Enacting Cultural Identity
121(2)
Cultural Identity and Intercultural Communication
123(1)
Identity and Multiculturalism
124(1)
Summary
125(1)
Activities
126(1)
Discussion Ideas
126(1)
Alternative Views of Reality: Cultural Values
127(37)
Perception
128(2)
Defining Perception
128(1)
Perception and Culture
129(1)
Beliefs
130(1)
Values
131(1)
Studying Cultural Patterns
132(3)
Obstacles in Studying Cultural Patterns
132(2)
Selecting Cultural Patterns
134(1)
Dominant U.S. Cultural Patterns
135(5)
Individualism
135(2)
Equality
137(1)
Materialism
137(1)
Science and Technology
138(1)
Progress and Change
138(1)
Work and Leisure
139(1)
Competition
140(1)
Diverse Cultural Patterns
140(1)
Hofstede's Value Dimensions
140(11)
Individualism/Collectivism
141(4)
Uncertainty Avoidance
145(1)
Power Distance
146(2)
Masculinity/Femininity
148(2)
Long- and Short-Term Orientation
150(1)
The Kluckhohns and Strodtbeck's Value Orientations
151(7)
Human Nature Orientation
151(2)
Person/Nature Orientation
153(1)
Time Orientation
154(2)
Activity Orientation
156(1)
Relational (Social) Orientation
157(1)
Hall's High-Context and Low-Context Orientations
158(2)
High Context
158(2)
Low Context
160(1)
Face and Facework
160(2)
Summary
162(1)
Activities
163(1)
Discussion Ideas
163(1)
Words and Meaning: Language and Culture
164(30)
Language and Communication
164(4)
Communicative Functions of Language
166(1)
Conversation
166(1)
Expression of Affect
167(1)
Thinking
167(1)
Control of Reality
167(1)
Keeping of History
167(1)
Socialization and Enculturation
168(1)
Expression of Identity
168(1)
Language and Culture
168(5)
Verbal Processes
169(1)
Word and Pronunciation Diversity
170(1)
Language, Culture, and Meaning
171(2)
Language and Thought
173(2)
Contextualization
175(1)
Culture and the Rules of Interaction
175(7)
Directness and Indirectness
176(1)
Maintaining Social Relationships
177(2)
Expressions of Affect
179(1)
Value of Conversation
179(3)
Language Diversity in the United States
182(1)
Languages of Co-cultures
183(5)
Spanish-Speaking Americans
184(1)
African-American English
184(2)
Women and Language
186(1)
Female vs. Male Communication Patterns
187(1)
Understanding Diverse Message Systems
188(4)
Try to Learn the Languages of Other Cultures
188(1)
Understand Cultural Variations in the Use of Language
189(1)
Remember That Words Are ``Culture Bound''
190(1)
Be Sensitive to Diverse Coding Systems
191(1)
Achieving Clarity
191(1)
Summary
192(1)
Activities
192(1)
Discussion Ideas
193(1)
Nonverbal Communication: The Messages of Action, Space, Time, and Silence
194(35)
Nonverbal Communication in Everyday Life
195(2)
Nonverbal Communication Is Universal
196(1)
Judging Internal States
196(1)
Creating Impressions
196(1)
Managing Interaction
197(1)
Defining Nonverbal Communication
197(1)
Functions of Nonverbal Communication
198(1)
Repeating
198(1)
Complementing
198(1)
Substituting
198(1)
Regulating
199(1)
Contradicting
199(1)
Studying Nonverbal Communication: Guidelines and Limitations
199(1)
Nonverbal Communication Is Often Ambiguous
199(1)
We Are More than Our Culture
200(1)
Nonverbal Communication and Culture
200(1)
Classifications of Nonverbal Communication
201(26)
Body Behavior
201(7)
Facial Expressions
208(1)
Eye Contact and Gaze
209(3)
Touch
212(2)
Paralanguage
214(2)
Space and Distance
216(3)
Time
219(6)
Silence
225(2)
Summary
227(1)
Activities
228(1)
Discussion Ideas
228(1)
Cultural Influences on Context: The Business Setting
229(27)
Culture and Context
229(1)
Communication and Context
230(1)
Communication Is Rule Governed
230(1)
Context Specifies Communication Rules
231(1)
Communication Rules Are Culturally Diverse
231(1)
Assessing the Context
231(6)
Formality and Informality
232(1)
Assertiveness and Interpersonal Harmony
233(2)
Status Relationships
235(2)
Intercultural Communication in an Evolving Business Context
237(1)
The Multinational Business Context
238(15)
Business Protocol
238(2)
Greeting Behaviors
240(2)
Personal Appearance
242(1)
Gift Giving
242(1)
Management Styles
243(2)
Negotiation Styles
245(4)
Decision Making
249(2)
Conflict Management
251(1)
The Influence of Information Technology on International Communication
252(1)
The Domestic Business Context
253(1)
Summary
254(1)
Activities
254(1)
Discussion Ideas
255(1)
Cultural Influences on Context: The Educational Setting
256(28)
Culture and Education
258(1)
Globalization
258(1)
Multiculturalism
258(1)
Cultural Diversity and Education
259(5)
What Cultures Teach
259(3)
How Cultures Teach
262(2)
Education in a Multicultural Society
264(11)
Challenges of Multicultural Education
265(1)
Culture and Learning
266(9)
Language Diversity in Multicultural Education
275(2)
Degree of Diversity
275(1)
Language and Identity
276(1)
Limited English Proficiency Students
276(1)
Multicultural Competency in the Classroom
277(5)
Developing Multicultural Proficiency
278(1)
Multicultural Classrooms
279(1)
Multicultural Communication Competence
280(1)
Multicultural Communication Strategies
281(1)
Summary
282(1)
Activities
283(1)
Discussion Ideas
283(1)
Cultural Influences on Context: The Health Care Setting
284(27)
Culture, Health Care, and Communication
284(2)
Culture and Health Care: Diverse Worldviews
286(2)
Dualistic and Holistic Worldviews
286(1)
Mechanistic and Non-mechanistic Worldviews
287(1)
Health Belief Systems
288(2)
Scientific/Biomedical System
288(1)
Magico-Religious System
289(1)
Holistic System
289(1)
Alternative Health Care Systems
289(1)
Cultural Diversity in the Causes of Illness
290(2)
Scientific/Biomedical Causes
290(1)
Magico-Religious Causes
290(1)
Holistic Causes
291(1)
Cultural Diversity in the Treatment of Illness
292(3)
Scientific/Biomedical Treatments
292(1)
Magico-Religious Treatments
293(1)
Holistic/Naturalistic Treatments
294(1)
Cultural Diversity in the Prevention of Illness
295(2)
Religion, Spirituality, and Health Care
297(2)
Health Care Considerations for a Culturally Diverse Population
299(7)
Family Roles
300(3)
Language Barriers
303(1)
Nonverbal Messages
304(2)
Formality
306(1)
Becoming a Better Intercultural Health Care Communicator
306(3)
Recognize Diverse Medical Systems
307(1)
Recognize Ethnocentrism
308(1)
Summary
309(1)
Activities
310(1)
Discussion Ideas
310(1)
Becoming Competent: Improving Intercultural Communication
311(52)
A Philosophy of Change
313(1)
Language Is an Open System
313(1)
We Have Free Choice
313(1)
Communication Has a Consequence
314(1)
Becoming Competent
314(2)
Defining Intercultural Competence
314(1)
Basic Components of Communication Competence
314(2)
Potential Problems in Intercultural Communication
316(22)
Seeking Similarities
316(1)
Withdrawal
317(1)
Anxiety
318(1)
Uncertainty Reduction
318(1)
Stereotyping
319(4)
Prejudice
323(3)
Racism
326(3)
Power
329(2)
Ethnocentrism
331(2)
Culture Shock
333(5)
Improving Intercultural Communication
338(16)
Know Yourself
338(3)
Employ Empathy
341(3)
Cultural Differences in Listening
344(2)
Develop Communication Flexibility
346(1)
Understand Intercultural Conflict
347(4)
Learn About Cultural Adaptation
351(3)
Ethical Considerations
354(3)
A Definition of Ethics
355(1)
Relativism
356(1)
Universalism
356(1)
Guidelines for an Intercultural Ethic
357(4)
Be Mindful That Communication Produces a Response
357(1)
Respect the Worth of the Individual
358(1)
Seek Commonalities Among People and Cultures
358(2)
Recognize the Validity of Differences
360(1)
Take Responsibility for Your Actions
360(1)
Be Motivated
360(1)
Summary
361(1)
Activities
362(1)
Discussion Ideas
362(1)
EPILOGUE Where Have We Been? Where Are We Going?
363(7)
Where Have We Been?
363(2)
Where Are We Going?
365(5)
International Problems
365(1)
Technology
366(2)
Ethnic and Cultural Identity
368(2)
Notes 370(36)
Photo Credits 406(1)
Index 407


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