Communication, Culture, And Organizational Processes

by Stewart, Lea P.; Ting-Toomey, Stella; Gudykunst, William B.

• ISBN13: 9780803924277
• ISBN10: 0803924275
• Format: Hardcover
• Copyright: 1985-04-01
• Publisher: Sage Pubns

Summary

This the ninth volume of the International and Intercultural Communication Annuals (sponsored by the Speech Communication Association) is the influence of culture on organizational processes. It includes a general discussion of cultural approaches to studying organizations, cultural codes in organizational settings, and stereotypes and schemata. Individual chapters examine the role of culture in conflict, negotiation, and decision-making processes in organizational settings. The volume is generally theoretical in its approach, and includes several new conceptual schemes and suggested directions for future research.

Table of Contents

Introduction

Culture and Communication in Organizational Contexts

Cultural Communication and Organizing

Stereotypes and Schemata

Conflict and Negotiation

Toward a Theory of Conflict and Culture

Culture and the Management of Conflict Situations

National and Organizational Cultures in Conflict Resolution

Japan, the United States, and Yugoslavia

Ethnicity and Mediation

Normative Power and Conflict Potential in Intergroup Relationships

Decision-Making

Culture and Decision-Making

Subjective Culture and Organizational Decision-Making

Managerial Attitudes Toward Decision-Making

North America and Japan

Table of Contents provided by Ingram. All Rights Reserved.