Communication and Organizational Culture : A Key to Understanding Work Experiences

by Joann Keyton

• ISBN13: 9781412980227
• ISBN10: 1412980224
• Edition: 2nd
• Format: Paperback
• Copyright: 2010-11-03
• Publisher: SAGE Publications, Inc

Summary

This book provides a clear and concise introduction to the different approaches to studying organizational culture. Joann Keyton introduces the basic elements-assumptions, values, and artifacts-of organizational culture, draws on communication and management research findings, and integrates practical applications throughout the text. The book helps students to identify and read organizational culture through different lenses, create cultural interpretations, and ultimately make informed work and employment decisions.

Author Biography

Joann Keyton introduces the basic elements-assumptions, values, and artifacts-of organizational culture, draws on communication and management research findings, and integrates practical applications throughout the text. The book helps students to identify and read organizational culture through different lenses, create cultural interpretations, and ultimately make informed work and employment decisions.

Table of Contents

Positioning Organizational Culture

Introduction

What Is an Organization?

What Is Organizational Communication?

What Is Culture?

What Is Organizational Culture?

Integration of Artifacts, Values, and Assumptions

Organizational Culture and You

Feature: Does Organizational Culture Really Matter?

Summary

Unpacking Organizational Culture

Core Characteristics of Organizational Culture

Communicating Culture

The Structure of Organizational Culture

A Divided View of Organizational Culture

Cultural Consensus and Division

What Organizational Culture Is Not

Feature: Organization Culture or Organizational Climate

Myths About Organizational Culture

Summary

Lenses for Understanding Organizational Culture

The Development of the Organizational Culture Construct

The Lens of Symbolic Performance

The Lens of Narrative Reproduction

The Lens of Textual Reproduction

The Lens of Management

Feature: The Two Sides of Managerial Views

The Lens of Power and Politics

The Lens of Technology

The Lens of Globalization

Summary

Developing, Managing, and Changing Organizational Culture

Culture Formation

Cultural Maintenance

Cultural Change in Organizations

Feature: Two Levels for Addressing Cultural Change

Creating a Vision of the Organization and Its Culture

Socializing New Employees to the Culture

Leadership and Organizational Culture

Personal, Professional, and Organizational Ethics

Can Organizational Culture be Managed?

Summary

The Culture Toolkit: Methods for Exploring Organizational Culture

Steps in Conducting a Cultural Analysis

Cultural Tools

Putting It All Together

Summary

Appendix

References

Index

About the Author

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