The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.
The Used and Rental copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.
Auburn Univ., Alabama. Provides advice on building relationships between the pharmacist and patient, and the pharmacist and physician. Covers listening and responding appropriately, effective patient counseling, supportive communication, managing conflict, and assertiveness. Previous edition: c2005. Softcover. DNLM: Pharmacists.