Communication in Social Work

by Lishman, Joyce

• ISBN13: 9781403916204
• ISBN10: 1403916209
• Edition: 2nd
• Format: Paperback
• Copyright: 2009-04-15
• Publisher: Red Globe Pr

Summary

This timely new edition identifies the important skills integral to effective communication in social work. Based on the premise that good communication skills are essential to good social work, the second edition offers an extended account of its subject that pays more attention to the diverse contexts of social work and the range of clients and users with whom practitioners come in contact.

Table of Contents

Introduction Helpful and Effective Communication

The View of Users of Services Types of Communication

Symbolic, Non-verbal and Verbal Type of Communication

Written and Information Technology Building and Maintaining Relationship Attending and Listening Sharing Information Shared Purpose and Assessment Intervention

Non-verbal and Verbal Techniques for Enhancing Behavioural and Attitudinal and Change Intervention

Written Techniques for Changing Attitudes and Behaviours Conclusion References

Table of Contents provided by Publisher. All Rights Reserved.