Competency Check-Off Guides Building Confidence Through Core Competency Checklists

by Hardy, Kris

• ISBN13: 9780803614680
• ISBN10: 0803614683
• Edition: 1st
• Format: Paperback
• Copyright: 2005-09-12
• Publisher: F.A. Davis Company

Summary

An invaluable assessment tool and additional teaching tool for the MA instructor! The text takes a hands-on approach that allows students to build confidence as they master each competency, step-by-step. The competency guides are designed to be used as stand-alone assessment tools or as a supplement to a core MA text.

Table of Contents

Preface	xvii
Part 1 Performance Criteria	1	(14)
Evaluation Accumulation -- CAAHEP	3	(1)
Performance Criteria	3	(5)
Evaluation Accumulation -- ABHES	8	(1)
Performance Objectives	8	(7)
Part 2 Curriculum/Entry-Level Competencies	15	(14)
AAMA/CAAHEP -- Curriculum/Entry-Level Competencies	17	(3)
AMT/ABHES -- Course Content/Entry-Level Competencies	20	(9)
Part 3 Database	29	(16)
Part 4 Administrative Competencies	45	(114)
Adapting to Change	47	(2)
CAAHEP NA	47	(1)
ABHES Adapt to change	47	(2)
Confidentiality	49	(5)
CAAHEP Identify and respond to issues of confidentiality	49	(1)
ABHES Maintain confidentiality at all times	49	(5)
Use appropriate guidelines when releasing records or information	49	(5)
Professionalism	54	(6)
CAAHEP Perform within legal and ethical boundaries	54	(1)
ABHES Project a positive attitude	54	(6)
Be cognizant of ethical boundaries	54	(1)
Evidence a responsible attitude	54	(1)
Conduct work within scope of education, training, and ability	54	(1)
Professional components	54	(1)
Allied health professions and credentialing	54	(1)
Maintain licenses and accreditation	54	(1)
Maintain liability coverage	54	(6)
Legislative Issues	60	(4)
CAAHEP Demonstrate knowledge of federal and state health-care legislation and regulations	60	(1)
ABHES Dispose of controlled substances in compliance with government regulations	60	(1)
Monitor legislation related to current health-care issues and practices	60	(4)
Office Policies	64	(2)
CAAHEP Explain general office policies	64	(1)
ABHES Orient patients to office policies and procedures	64	(2)
Patient Teaching	66	(4)
CAAHEP Instruct individuals according to their needs	66	(1)
Provide instruction for health maintenance and disease prevention	66	(1)
ABHES Adapt what is said to the recipient's level of comprehension	66	(4)
Adaptation for individualized needs	66	(1)
Instruct patients with special needs	66	(1)
Teach patients methods of health promotion and disease prevention	66	(4)
Working Within the Community	70	(3)
CAAHEP Identify community resources	70	(1)
ABHES Locate resources and information for patients and employers	70	(3)
Instruct patients with special needs	70	(3)
Physician Management	73	(6)
CAAHEP NA	73	(1)
ABHES Manage physician's professional schedule and travel	73	(6)
Appointment Management	79	(8)
CAAHEP Schedule and manage appointments	79	(1)
Utilize computer software to maintain office systems	79	(1)
Demonstrate telephone technique	79	(1)
ABHES Use proper telephone techniques	79	(8)
Application of electronic technology	79	(1)
Schedule and monitor appointments	79	(1)
Apply computer concepts for office procedures	79	(8)
Admissions	87	(6)
CAAHEP Schedule inpatient and outpatient admissions and procedures	87	(1)
Apply managed care policies and procedures	87	(1)
Abhes Schedule inpatient and outpatient admissions	87	(6)
Apply managed care policies and procedures	87	(1)
Obtain managed care referrals and precertification	87	(6)
Medical Records	93	(3)
CAAHEP Organize a patient's medical record	93	(1)
File medical records	93	(1)
Establish and maintain the medical record	93	(1)
Abhes Prepare and maintain medical records	93	(3)
File medical records	93	(3)
Terminating Medical Treatment	96	(3)
CAAHEP NA	96	(1)
ABHES Follow established policy in initiating or terminating medical treatment	96	(3)
Medical Transcription	99	(3)
CAAHEP NA	99	(1)
ABHES Perform medical transcriptions	99	(3)
Petty Cash	102	(4)
CAAHEP NA	102	(1)
ABHES Establish and maintain a petty cash fund	102	(4)
Bank Transactions	106	(6)
CAAHEP Prepare a bank deposit	106	(1)
ABHES Perform basic secretarial skills	106	(6)
Prepare a bank statement	106	(1)
Reconcile a bank statement	106	(1)
Maintain records for accounting and banking purposes	106	(6)
Accounting Procedures	112	(12)
CAAHEP Post entries on a day sheet	112	(1)
Perform accounts receivable procedures	112	(1)
Post adjustments	112	(1)
Process credit balance	112	(1)
Process refunds	112	(1)
Post NSF checks	112	(1)
Post collection agency payments	112	(1)
ABHES Post entries on a day sheet	112	(12)
Prepare a check	112	(1)
Post adjustments	112	(1)
Process credit balance	112	(1)
Process refunds	112	(1)
Post NSF funds	112	(1)
Post collection agency payments	112	(1)
Use manual and computerized bookkeeping systems	112	(1)
Manage accounts payable and receivable	112	(12)
Billing and Collection	124	(12)
CAAHEP Perform billing and collection procedures	124	(1)
ABHES Be courteous and diplomatic	124	(12)
Serve as a liaison between the physician and others	124	(1)
Perform billing and collection procedures	124	(1)
Exercise efficient time management	124	(12)
Third-Party Management	136	(5)
CAAHEP Apply third-party guidelines	136	(1)
Respond to and initiate written communication	136	(1)
ABHES Receive, organize, prioritize, and transmit information expediently	136	(5)
Fundamental writing skills	136	(1)
Analyze and use current third-party guidelines for reimbursement	136	(5)
Insurance/Coding	141	(8)
CAAHEP Perform procedural coding	141	(1)
Perform diagnostic coding	141	(1)
Complete insurance claim forms	141	(1)
ABHES Perform diagnostic coding	141	(8)
Complete insurance claim forms	141	(1)
Use physician fee schedule	141	(1)
Implement current procedural terminology and ICD-9 coding	141	(8)
Office Maintenance	149	(6)
CAAHEP Perform an inventory of supplies and equipment	149	(1)
Perform routine maintenance of administrative and clinical equipment	149	(1)
Abhes Maintain physical plant	149	(6)
Operate and maintain facilities and equipment safely	149	(1)
Inventory equipment and supplies	149	(1)
Evaluate and recommend equipment safely	149	(1)
Inventory equipment and supplies	149	(1)
Evaluate and recommend equipment and supplies for practice	149	(1)
Orient and train personnel	149	(6)
Payroll	155	(4)
CAAHEP NA	155	(1)
ABHES Process employee payroll	155	(4)
Part 5 Clinical Competencies	159	(93)
Infection Control	161	(3)
CAAHEP Perform hand washing	161	(1)
ABHES Apply principles of aseptic technique and infection control	161	(3)
Telephone Screening	164	(3)
CAAHEP Perform telephone and in-person screening	164	(1)
ABHES Perform telephone and in-person screening	164	(3)
Vital Signs	167	(6)
CAAHEP Obtain vital signs	167	(1)
Document appropriately	167	(1)
Abhes Take vital signs	167	(6)
Document accurately	167	(6)
Patient History/Communication	173	(5)
Caahep Obtain and record patient history	173	(1)
Recognize and respond to verbal communication	173	(1)
Recognize and respond to nonverbal communication	173	(1)
Abhes Be attentive, listen, and learn	173	(5)
Interview effectively	173	(1)
Recognize and respond to verbal and nonverbal communication	173	(1)
Use correct grammar, spelling, and formatting techniques in written works	173	(1)
Principles of verbal and nonverbal communication	173	(1)
Recognition and response to verbal and nonverbal communication	173	(1)
Interview and take a patient history	173	(5)
Examination and Treatment Areas	178	(3)
CAAHEP Prepare and maintain examination and treatment areas	178	(1)
Abhes Be a ``team player,''	178	(3)
Exhibit initiative	178	(1)
Prepare and maintain examination and treatment areas	178	(3)
Assisting With Examinations	181	(5)
CAAHEP Prepare patient for and assist with routine and specialty examinations	181	(1)
Instruct patients in the collection of fecal specimens	181	(1)
ABHES Be impartial and show empathy when dealing with patients	181	(5)
Use appropriate medical terminology	181	(1)
Assist physician with examinations and treatments	181	(1)
Perform selected tests that assist with diagnosis and treatment	181	(1)
Instruct patient in the collection of fecal specimen	181	(5)
Assisting With Procedures	186	(6)
CAAHEP Prepare patient for and assist with procedures, treatments, and minor office surgery	186	(1)
Wrap items for autoclaving	186	(1)
Perform sterilization techniques	186	(1)
Abhes Prepare patients for procedures	186	(6)
Wrap items for autoclaving	186	(1)
Perform sterilization techniques	186	(6)
Assisting With Oral Medications	192	(4)
CAAHEP Apply pharmacology principles to prepare and administer oral and parenteral (excluding IV) medications	192	(1)
ABHES Prepare and administer medications as directed by physicians	192	(4)
Assisting With Parenteral Medications	196	(4)
CAAHEP Apply pharmacology principles to prepare and administer oral and parenteral (excluding IV) medications	196	(1)
ABHES Prepare and administer medications as directed by physicians	196	(4)
Medication Records	200	(5)
CAAHEP Maintain medication and immunization records	200	(1)
ABHES Maintain medication records	200	(5)
Risk Management	205	(4)
CAAHEP Screen and follow up test results	205	(1)
ABHES Screen and follow up patient test results	205	(4)
Perform risk management procedures	205	(4)
Venipuncture/Standard Precaution	209	(5)
CAAHEP Dispose of biohazardous materials	209	(1)
Practice standard precaution	209	(1)
Perform venipuncture	209	(1)
Document appropriately	209	(1)
ABHES Dispose of biohazardous materials	209	(5)
Practice standard precaution	209	(1)
Perform venipuncture	209	(1)
Document accurately	209	(5)
Capillary Puncture	214	(5)
CAAHEP Perform capillary puncture	214	(1)
CLIA Waived Tests	214	(1)
Perform chemistry tests	214	(1)
Use methods of quality control	214	(1)
ABHES Collect and process specimens	214	(5)
Perform capillary puncture	214	(1)
Perform chemistry testing	214	(1)
Use quality control	214	(5)
Microbiology Testing	219	(6)
CAAHEP Obtain specimens for microbiological testing	219	(1)
CLIA Waived Tests	219	(1)
Perform microbiology testing	219	(1)
Abhes Obtain throat specimen for microbiological testing	219	(6)
Perform wound collection procedure for microbiological testing	219	(1)
Perform microbiology testing	219	(6)
Urine Collection/Patient Instruction	225	(3)
CAAHEP Instruct patients in the collection of a clean-catch mid-stream urine	225	(1)
Abhes Instruct patient in the collection of a clean-catch mid-stream urine specimen	225	(3)
Hematology Testing	228	(3)
CAAHEP CLIA Waived Tests	228	(1)
Perform hematology testing	228	(1)
ABHES Perform hematology	228	(3)
Immunology Testing	231	(3)
CAAHEP CLIA Waived Tests	231	(3)
Perform immunology testing	231	(1)
ABHES Perform immunology testing	231	(3)
Urinalysis/Quality Control	234	(4)
CAAHEP Use methods of quality control	234	(1)
CLIA Waived Tests	234	(1)
Perform urinalysis	234	(1)
Abhes Use quality control	234	(4)
Perform urinalysis	234	(4)
Cardiac Testing	238	(5)
CAAHEP Perform electrocardiography	238	(1)
ABHES Perform electrocardiograms	238	(5)
Determine needs for documentation and reporting	238	(5)
Respiratory Testing	243	(5)
CAAHEP Perform respiratory testing	243	(1)
ABHES Perform respiratory testing	243	(5)
CPR and First Aid	248	(4)
CAAHEP Mandatory Provider level CPR certification and first aid training	248	(1)
ABHES Recognize emergencies	248	(4)
Perform first aid and CPR	248	(4)
Appendix Smart Thinking/General Questions: Answers	252	(4)
Index	256