Competency-Based Performance Reviews : How to Perform Employee Evaluations the Fortune 500 Way

by Kessler, Robin

• ISBN13: 9781564149817
• ISBN10: 1564149811
• Format: Paperback
• Copyright: 2008-02-28
• Publisher: Career Pr Inc

Summary

Managers often focus more on results than on the people who achieve them. But regularly evaluating the performance of your employees is critical to improving the efficiency and output of your organization.

Author Biography

Robin Kessler is president of The Interview Coach, a human resources and career consulting firm in Houston, Texas

Table of Contents

Introduction	p. 9
Understand the Basics of Competency-Based Performance Reviews	p. 19
Get Ready for Better Competency-Based Performance Reviews	p. 47
Coach Your Employees Toward Better Performance Reviews	p. 65
Think Differently to Improve Your Coaching	p. 85
Encourage Your Employees to Write Competency-Based Accomplishment Statements	p. 101
Write Strong and Effective Competency-Based Performance Appraisals	p. 113
Set Better Goals and Develop Your Employees	p. 123
Prepare for Better Competency-Based Performance Review Discussions	p. 135
Understand the Legal Issues With Performance Appraisal	p. 151
Manage Different Personalities Toward Better Performance	p. 159
Learn From Competency-Based Performance Review Case Studies	p. 169
Actively Manage Competency-Based Careers	p. 183
Examples of Competency-Based Behavioral Questions	p. 203
Competencies With Competency-Based Accomplishment Statements	p. 205
State of Michigan Behaviorally Anchored Rating Scales	p. 215
Improving Advocacy and Inquiry	p. 231
Selected Legal Principles Relating to Performance Appraisals	p. 235
Selected U.S. Laws Relating to Performance Appraisals	p. 237
Common Appraisal Errors	p. 239
Notes	p. 241
Bibliography	p. 245
Index	p. 249
About the Author	p. 255
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