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Table of Contents
Chapter 1: Business Driven Technology
Chapter 2: Identifying Competitive Advantages
Chapter 3: Strategic Initiatives for Implementing Competitive Advantages
Chapter 4: Measuring the Success of Strategic Initiatives
Chapter 5: Organizational Structures that Support Strategic Initiatives
Chapter 6: Valuing Organizational Information
Chapter 7: Storing Organizational Information - Databases
Chapter 8: Accessing Organizational Information – Data Warehouse
Chapter 9: Enabling the Organization – Decision Making
Chapter 10: Extending the Organization – Supply Chain Management
Chapter 11: Building a Customer-Centric Organization – Customer Relationship Management
Chapter 12: Integrating the Organization from End to End – Enterprise Resource Planning
Chapter 13: Creating Innovative Organizations
Chapter 14: EBusiness
Chapter 15: Creating Collaborative Partnerships
Chapter 16: Integrating Wireless Technology in Business
Chapter 17: Developing Software to Streamline Operations
Chapter 18: Methodologies for Supporting Agile Organizations
Chapter 19: Managing Organizational Projects
Chapter 20: Developing a 21st Century Organization