9780440202011

Coping With Difficult People

by
  • ISBN13:

    9780440202011

  • ISBN10:

    0440202019

  • Edition: Revised
  • Format: Trade Book
  • Copyright: 1988-09-01
  • Publisher: Dell
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Summary

Bosses, friends, family members, they've made your life hell -- until now! Based on fourteen years of research and observation, Dr. Robert Bramson's proven-effective techniques are guaranteed to help you right the balance and take charge of your life. Learn how to: Stand up to anyone -- without fighting. Blunt a sniper's attack. Get a clam to talk. Cut off a Sherman tank at the pass. Manage bulldozers. Get stallers off the dime. Move a complainer into a problem-solving mode. Learn the six basic steps that allow you to cope with just about anyone. Reclaim the power the rightfully belongs to you in any relationship!

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