Creating We: Change I-Thinking to WE-Thinking Build a Healthy, Thriving Organization

by Glaser, Judith E.

• ISBN13: 9781593372682
• ISBN10: 159337268X
• Format: Hardcover
• Copyright: 2005-04-01
• Publisher: Adams Media Corp

Summary

Creating WE, by visionary executive coach Judith Glaser, shows how self-centered, unimaginative, noncollaborative "I-centric" work environments causes "cancer cells" to form in the workplace, dooming companies to failure. For companies that can't seem to interact and communicate effectively from manager to staff, department to department, Creating WE helps dissipate the cancer cells that continue to plague companies and hold them back from achieving the breakout success that is well within reach.

Author Biography

Judith E. Glaser is an executive and organizational coach and the CEO/president of Benchmark Communications, Inc. Her high-powered client list includes Pfizer, Inc.; Coach, Inc.; News Corp; Siemens; JP Morgan Chase; Clairol; IBM; Citibank; MSNBC; Verizon; PricewaterhouseCoopers; Lipton; Holiday Inn; Reed Elsevier; Revlon; PepsiCo; Novartis; Liz Claiborne; Donna Karan International; Dreyer's and Edy's; Hallmark Productions; Cendant; VeriSign; WorldTravel BTI; BankBoston; AT and T; NYNEX; Pitney Bowes; Lockheed Martin; Thompson Corporation; MerkMedCo; and Reader's Digest. She lives in New York City and Norwalk, CT.

Table of Contents

Preface	1	(14)
Introduction	15	(18)
Part One Believing WE	33	(78)
1: I'm Giving Orders-and You're Not Listening!	35	(28)
The Challenge of Authority
2: My Turf, Your Turf	63	(20)
The Challenge of Territoriality
3: It Must Be Your Fault...
The Challenge of Self-Interest	83	(28)
Part Two Learning WE	111	(156)
4: Hello, Can You Hear Me?	113	(31)
Understanding the Culture
5: But That's How It's Always Been Done!	144	(31)
Embracing the Possibilities
6: Are We Really on the Same Team?	175	(32)
Opening the Space
7: Get Over It!	207	(35)
Shaping the Conversations
8: Friend or Foe?	242	(25)
Transforming the Culture
Part Three Being WE	267	(64)
9: If They Don't Care, I Don't Care!	269	(31)
Working in Concert
10: They Said It Couldn't Be Done!	300	(31)
Sustaining WE
Afterword: Standing at the Edge of a New Beginning	331	(16)
Index	347