Illustrations | p. ix |
Foreword | p. xi |
Preface | p. xv |
Acknowledgments | p. xvii |
Acronyms | p. xix |
Introduction | p. 1 |
VBNK | p. 2 |
A Sense of Purpose | p. 5 |
Overview of the Chapters | p. 6 |
Culture and Context | p. 9 |
A Note About Cambodian History | p. 9 |
On Being a Cambodian Trainer | p. 12 |
Belief and Behaviors | p. 20 |
Complex Trauma and Its Implications for Capacity Development | p. 25 |
Conclusions | p. 44 |
Serving a Sector | p. 47 |
International NGOs | p. 48 |
Cambodian NGOs | p. 53 |
Royal Government of Cambodia | p. 63 |
Donors | p. 66 |
Regional Work | p. 67 |
Private Sector | p. 70 |
Keeping Pace With the Sector: An Evolving Mission | p. 71 |
A Learning Journey | p. 77 |
First Steps | p. 77 |
Pivotal Learning | p. 86 |
Developing a Learning Practice in VBNK | p. 89 |
Getting Strategic About Staff Development and Learning | p. 96 |
A Story to Tell | p. 103 |
Creativity and New Dimensions of Response | p. 107 |
David Glass | p. 108 |
Creative Facilitators | p. 110 |
Early Innovations | p. 112 |
Creative Innovations for Learning and Change | p. 119 |
Magic or Monster? | p. 132 |
Organizational Nuts and Bolts | p. 139 |
Funding and Fees | p. 139 |
Growth, Change and Competing Agendas | p. 142 |
Teamwork | p. 158 |
Localization | p. 169 |
Learning From the Long Haul: Some Conclusions | p. 179 |
The Essential Starting Point for Effective Capacity Development Is Culture, Culture, Culture! | p. 179 |
The Psychosocial Legacy of Complex Trauma Creates Significant Challenges for Effective Capacity Development | p. 180 |
Capacity Development Is a Discipline in Its Own Right, and It Is Values Based | p. 180 |
Learning Is a Skill That Needs to Be Learned and Practiced | p. 181 |
Individual and Organizational Learning Are Inextricably Linked | p. 182 |
Creativity Builds Safe Space for Change and Has Proven Benefits | p. 182 |
Creativity and Learning Support Relevance and Sustainability | p. 183 |
Some Simple Ideas That Anyone Can Try | p. 183 |
Appendix: Post Trauma Stress Disorder and Its Relevance in Postconflict Societies | p. 185 |
References | p. 191 |
Index | p. 195 |
About the Author | p. 205 |
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