9780534345686

Crisis Intervention Strategies

by ;
  • ISBN13:

    9780534345686

  • ISBN10:

    0534345689

  • Edition: 3rd
  • Format: Hardcover
  • Copyright: 11/11/1996
  • Publisher: Brooks Cole
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Summary

This book teaches helping professionals the skills and procedures they need to know to handle crises. Gilliland and James present a six-step model that gives students and practitioners a systematic way of dealing with people in crisis: Defining the Problem; Ensuring Client Safety; Providing Support; Examining Alternatives; Making Plans; and Obtaining Commitment. Upon this model the authors then build specific strategies for handling a myriad of different crisis situations -- in many cases providing the dialogue the nurse, minister, police officer, counselor, or other practitioner might have with the person in crisis.

This practical book uses real case studies to present crisis intervention and therapeutic techniques for a broad range of situations. These authors combine innovative techniques with current research to explain the most contemporary approaches to crisis intervention. The wide use of case studies and dialogues allows readers to experience what the crisis worker experiences.

This text is intended to teach crisis intervention skills to students in

Table of Contents

PART ONE Crisis Intervention Theory and Application 1(124)
Approaching Crisis Intervention
3(25)
Definitions of Crisis
3(1)
Characteristics of Crisis
4(1)
Transcrisis States
5(3)
Characteristics of Effective Crisis Workers
8(4)
Multicultural Perspectives in Crisis Intervention
12(4)
Theories of Crisis and Crisis Intervention
16(5)
Crisis Intervention Models
21(2)
Eclectic Crisis Intervention Theory
23(1)
Summary
24(2)
References
26(2)
Basic Crisis Intervention Skills
28(44)
Introduction
28(1)
The Six-Step Model of Crisis Intervention
28(4)
Defining the Problem
30(1)
Ensuring Client Safety
30(1)
Providing Support
30(1)
Examining Alternatives
31(1)
Making Plans
31(1)
Obtaining Commitment
32(1)
Assessing Client Mental Status and Functioning
32(1)
Assessing in Crisis Intervention
33(5)
Listening in Crisis Intervention
38(14)
Acting in Crisis Intervention
52(9)
Summary
61(1)
Classroom Exercises
62(9)
References
71(1)
Crisis Case Handling
72(53)
Crisis Case Handling Versus Long-Term Case Handling
72(4)
The Triage Assessment System
76(5)
Neurological Assessment
81(1)
Case Handling on Telephone Crisis Lines
82(15)
Case Handling at Walk-in Crisis Facilities
97(6)
Transcrisis Handling in Long-Term Therapy
103(9)
Counseling Difficult Clients
112(3)
Confidentiality in Case Handling
115(4)
Summary
119(1)
Classroom Exercise
120(1)
References
121(4)
PART TWO Handling Specific Crises: Going into the Trenches 125(340)
Posttraumatic Stress Disorder
127(64)
Background
127(2)
Dynamics of PTSD
129(20)
Intervention Strategies
149(7)
The Veterans Center Model of Treatment
156(23)
Summary
179(1)
Classroom Exercises
180(2)
References
182(9)
Suicide
191(33)
Background
191(1)
Dynamics of Suicide
192(5)
Couseling Suicidal Clients
197(11)
Intervention Strategies
208(6)
Prevention
214(2)
When Prevention Fails
216(2)
Summary
218(1)
Classroom Exercises
218(2)
References
220(4)
Sexual Assault
224(38)
Background
224(4)
Dynamics of Rape
228(3)
Dynamics of Sexual Abuse of Children
231(3)
Dynamics of Survivors of Childhood Sexual Abuse
234(3)
Intervention Strategies
237(17)
Summary
254(1)
Classroom Exercise
255(1)
References
256(6)
Woman Battering
262(63)
Background
262(4)
Dynamics of Woman Battering
266(11)
Intervention Strategies
277(13)
Center and Shelter
290(8)
Courtship Violence
298(1)
Treating Batterers
299(14)
If You Are in an Abusive Relationship
313(1)
Summary
314(1)
Classroom Exercises
315(2)
References
317(8)
Chemical Dependency: The Crisis of Addiction
325(91)
Background
325(11)
Dynamics of Addiction
336(18)
Intervention Strategies
354(44)
Intervention with the ACOA
398(5)
Summary
403(1)
Classroom Exercises
404(1)
References
405(11)
Personal Loss: Bereavement and Grief
416(49)
Background
416(1)
Dynamics of Bereavement
417(11)
AIDS: A Modern Dilemma
428(2)
Intervention Strategies
430(26)
Some Representative Referral Services
456(2)
Summary
458(1)
Classroom Exercises
459(1)
References
460(5)
PART THREE Crisis in the Human Services Workplace 465(134)
Violent Behavior in Institutions
467(48)
Background
467(3)
Dynamics of Violence in Human Services Settings
470(4)
Intervention Strategies
474(22)
The Violent Geriatric Client
496(9)
Follow-up with Staff Victims
505(2)
Summary
507(1)
Classroom Exercises
507(2)
References
509(6)
Hostage Crises
515(38)
Background
515(1)
Dynamics of Hostage Taking
516(12)
Intervention Strategies
528(14)
If You Are Put in the Role of Negotiator
542(1)
If You Are Held Hostage
543(2)
Intervention After Release
545(3)
Summary
548(1)
Classroom Exercises
549(2)
References
551(2)
Human Services Workers in Crisis: Burnout
553(46)
Background
553(2)
Dynamics of Burnout
555(11)
Intervention Strategies
566(21)
Critical Incidents Stress Defusing and Debriefing
587(3)
Summary
590(1)
Classroom Exercises
591(3)
References
594(5)
PART FOUR New Directions 599(38)
Off the Couch and into the Streets
601(36)
The Evolution of the Crisis Intervention Subspecialty
601(4)
Proactive and Preventive Models of Crisis Intervention
605(4)
Emergent Trends in Crisis Intervention
609(21)
Community Development of Proactive-Preventive Crisis Intervention Services
630(2)
Summary
632(1)
References
633(4)
Index 637

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