Decision Behaviour, Analysis and Support

by Simon French , John Maule , Nadia Papamichail

• ISBN13: 9780521709781
• ISBN10: 0521709784
• Edition: 1st
• Format: Paperback
• Copyright: 2009-08-31
• Publisher: Cambridge University Press

Summary

Behavioural studies have shown that while humans may be the best decision makers on the planet, we are not quite as good as we think we are. We are regularly subject to biases, inconsistencies and irrationalities in our decision making. Decision Behaviour, Analysis and Support explores perspectives from many different disciplines to show how we can help decision makers to deliberate and make better decisions. It considers both the use of computers and databases to support decisions as well as human aids to building analyses and some fast and frugal tricks to aid more consistent decision making. In its exploration of decision support it draws together results and observations from decision theory, behavioural and psychological studies, artificial intelligence and information systems, philosophy, operational research and organisational studies. This provides a valuable resource for managers with decision-making responsibilities and students from a range of disciplines, including management, engineering and information systems.

Table of Contents

List of figures

List of tables

List of case vignettes

List of abbreviations and notation

Preface

Acknowledgements

Introduction

Behavioural decision studies

Decision analysis and support

Information and knowledge management

Artificial intelligence and expert systems

Operational research and optimisation

Decision analysis and multiple objectives

Decision analysis and uncertainty

Issue formulation and problem structuring

Strategic decision analysis

Groups of decision makers

Organisational decision support

Societal decision making

Decision support systems

Conclusions

Index

Bibliography

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