Managing Authors | p. xiii |
Acknowledgments | p. xiv |
Reviewers | p. xv |
Contributors | p. xvi |
List of Procedures | p. xvii |
Preface | p. xix |
How to Use This Book | p. xxii |
How to Use the Medical Assisting Clinical Skills CD-ROM | p. xxiv |
General Procedures | p. 1 |
Introduction to Medical Assisting and Health Professions | p. 2 |
Medical Assisting as a Profession | p. 3 |
Health Care Settings and the Health Care Team | p. 15 |
History of Medicine | p. 29 |
The Therapeutic Approach | p. 36 |
Therapeutic Communication Skills | p. 37 |
Coping Skills for the Medical Assistant | p. 51 |
The Therapeutic Approach to the Patient with Life-Threatening Illness | p. 59 |
Responsible Medical Practice | p. 66 |
Legal Considerations | p. 67 |
Ethical Considerations | p. 83 |
Emergency Procedures and First Aid | p. 93 |
Clinical Procedures | p. 129 |
Integrated Clinical Procedures | p. 130 |
Infection Control, Medical Asepsis, and Sterilization | p. 131 |
Taking a Medical History, the Patient's Chart, and Methods of Documentation | p. 183 |
Vital Signs and Measurements | p. 205 |
The Physical Examination | p. 235 |
Assisting with Specialty Examinations and Procedures | p. 256 |
Obstetrics and Gynecology | p. 257 |
Pediatrics | p. 281 |
Male Reproductive System | p. 303 |
Gerontology | p. 311 |
Examinations and Procedures of Body Systems | p. 321 |
Advanced Techniques and Procedures | p. 382 |
Assisting with Minor Surgery | p. 383 |
Diagnostic Imaging | p. 431 |
Rehabilitation and Therapeutic Modalities | p. 443 |
Nutrition in Health and Disease | p. 475 |
Basic Pharmacology | p. 497 |
Calculation of Medication Dosage and Medication Administration | p. 515 |
Electrocardiography | p. 565 |
Laboratory Procedures | p. 595 |
Safety and Regulatory Guidelines in the Medical Laboratory | p. 597 |
Introduction to the Medical Laboratory | p. 615 |
Phlebotomy: Venipuncture and Capillary Puncture | p. 635 |
Hematology | p. 665 |
Urinalysis | p. 697 |
Basic Microbiology | p. 721 |
Specialty Laboratory Tests | p. 759 |
Professional Procedures | p. 787 |
Office and Human Resource Management | p. 788 |
The Medical Assistant as Office Manager | p. 789 |
The Medical Assistant as Human Resources Manager | p. 813 |
Entry into the Profession | p. 832 |
Preparing for Medical Assisting Credentials | p. 833 |
Employment Strategies Resume Writing | p. 843 |
Common Medical Abbreviations and Symbols | p. 861 |
Top 200 Drugs by Retail Sales in 2000 | p. 867 |
Medical Assistant Role Delineation Chart | p. 871 |
Answers to Case Study Reviews | p. 873 |
Glossary of Terms | p. 889 |
Index | p. 907 |
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