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9780749466985

Develop Your Assertiveness

by
  • ISBN13:

    9780749466985

  • ISBN10:

    0749466987

  • Edition: 3rd
  • Format: Paperback
  • Copyright: 2013-03-28
  • Publisher: Kogan Page Ltd
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Supplemental Materials

What is included with this book?

Summary

Develop Your Assertivenessoffers simple techniques to enable professionals, students and job seekers to speak up and say what they mean at work and at home. Packed with examples and exercises, it is a self-help guide covering topics such as: the importance of choice behavior; tension control, self-awareness and self-esteem; relationships; making and refusing requests; dealing with problem people; triggering positive responses and influencing behavior. This new edition it updated with new examples and case studies on problem people and tricky situations and brief summaries at the end of each chapter. The whole text has been revised to reflect the changes in technology, its use in the workplace and how it can create problems. Bishop touches on topics such as assertiveness online, video conferences, online meetings and advice on what to do when using body language to show assertiveness isn't an option.

Supplemental Materials

What is included with this book?

The New copy of this book will include any supplemental materials advertised. Please check the title of the book to determine if it should include any access cards, study guides, lab manuals, CDs, etc.

The Used, Rental and eBook copies of this book are not guaranteed to include any supplemental materials. Typically, only the book itself is included. This is true even if the title states it includes any access cards, study guides, lab manuals, CDs, etc.

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