Developing High Performance Work Teams, Vol. 1 In Action Case Study Series

by Jones, Steven D.; Beyerlein, Michael M.

• ISBN13: 9781562860790
• ISBN10: 1562860798
• Format: Paperback
• Copyright: 2006-01-06
• Publisher: Association for Talent Development

Summary

Cases from Marks & Spenser, Canadian Imperial Bank of Commerce, Harris Semiconductor, and other leading organizations provide you with approaches to implementing teams in the workplace. Explore various team configurations such as virtual, empowered, joint venture, and self-managed teams.

Table of Contents

Introduction to the In Action Series	v
Preface	vii
How to Use This Casebook	ix
Implementation of Work Teams: An Overview	1	(10)
Steven D. Jones
Michael M. Beyerlein
From Supervisor to Team Manager	11	(12)
Eastman Chemical
Allen Ferguson
Amy Hicks
Steven D. Jones
How Self-Managed Sales Teams Led to Better Sales in a British Company	23	(18)
Marks & Spencer Roger
Woodgate
Niall Trafford
Angela Stephens
Organizational Transformation for Effectively Implementing a Team-Based Culture	41	(16)
Harris Semiconductor
Ed Rose
Steve Gilmore
Ray D. Odom
Operational Excellence	57	(18)
Canadian Imperial Bank of Commerce (CIBC)
Berkeley J. Emmons
``Are Those Team Meetings Gonna Make You Money?''	75	(16)
Midwest Electronics
Stephen D. Hill
The Facilitator's Role in Team Breakthroughs	91	(22)
BorgWarner Automotive
R. Glenn Ray
Karen Stapleton
Integrated Health-Care Support Teams	113	(28)
Harris Methodist Health System
Carrie McHale
Building a Team Measurement and Feedback System to Drive Performance	141	(20)
American Central Paper
Don Schilling
Strategic Planning and Performance Measurement in an Academic Team	161	(16)
Middle Tennessee State University
Beverly G. Burke
Sharon L. Wagner
Judith L. Van Hein
Reach Out and Touch Your Team: Development of a High-Performing Virtual Team	177	(16)
The Internal Revenue Service
Matthew J. Ferrero
Donna Lewis
Developing an Empowered Work Team	193	(24)
Sapphire Electronics
Bob Carroll
Cross-Functional Support Teams in a Manufacturing Environment	217	(12)
Imperial Manufacturing
Diane Hertel
Suzan Schober Murray
High-Performance Teams in the Construction Industry	229	(22)
BE&K Construction
Kathleen Chapman
Gigi Gerson
TwinStar, an International Joint Venture	251	(12)
Hitachi and Texas Instruments
Ronald Shenberger
About the Editors	263	(2)
About the Series Editor	265