The Distance Manager: A Hands On Guide to Managing Off-Site Employees and Virtual Teams

by Fisher, Kimball; Fisher, Mareen

• ISBN13: 9780071360654
• ISBN10: 0071360654
• Edition: 1st
• Format: Hardcover
• Copyright: 2000-10-13
• Publisher: McGraw-Hill Education

Summary

Global business demands and new technologies have created a virtual workplace for many companies, with employees and teams routinely collaborating from distant geographical locations on the road, from home, at client siteseven on the other side of the globe. The Distance Manager provides practical information and tools to help managers bridge the communication gaps created by geographical separation, and get peak performance from employees they rarely see. This handbook is perfect for sales managers, project team leaders, senior managers, and anyone who manages people at more than one location. Key topics include: Using e-mail, teleconferencing, and videoconferencing for maximum effectiveness Mastering the people skills required to manage from a distance Virtual team building, and strategies for managing multiple locations

Author Biography

Kimball Fisher and Mareen Fisher are co-founders of The Fisher Group, Inc. and have worked with many Fortune 100 companies to implement high- performance management systems. They have consulted to clients in North America, Western Europe, Asia and Africa with companies such as Amoco, Apple Computers, Chevron, Corning, Delphi/Delco, Hewlett-Packard, Monsanto, Motorola, NBC, PepsiCo, Proctor and Gamble, The Port of Seattle, Shell, and Weyerhaeuser. The Fishers have trained thousands of managers. They are widely published and are popular speakers on teams, leadership and organization design. Kimball. Fisher is author of Leading Self-Directed Work Teams and co-author of Tips for Teams.

Table of Contents

Distance Managing: The Foundation Principles.

The Seven Competencies of an Effective Distance Manager.

Five Things The Cripple the Effectiveness of the Distance Manager.

What Employees Want from a Distance Manager.

Six Types of Virtual Teams.

Stay Connected and Coordinated: The Dos and Don'ts.

The Distance Coach: Getting Peak Performance.

Distance Team Building: Building Skills in Remote Sites.

Distance Training: Building Skills in Remote Sites.

Bulding Trust from a Distance.

Overcoming the Isolation of the Satellite Office.

Managing Employees Who Work at Home.

Leading People Who Don't Report to You.

The Necessity of Face-to-Face Meetings.

Celebrating from a Distance.

The Distance Technology Handbook.

Setting Up a Virtual Office: The BasicHardware and Communications Lines People Need.

How to Use the Telephone.

The Distance Manager's Guide to Efficient Teleconferences.

Videoconferencing: Technology and Table Manners.

Managing by E-mail - Without Letting It Take over Your Life.

Using Web Tools: Effective Shared Workplaces and Files.

Web Conferencing: Working with Whiteboards and Web Meetings.

The Distance Manager in Action.

The Distance Sales Manager at Xerox.

The Distance Project Manager at International Paper.

The Distance Product Development Manager at Hewlett-Packard.

The Distance Senior Manager at Weyerhaeuser.