Diversity in the Workplace : The Practice of Inclusion

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  • Format: Hardcover
  • Copyright: 11/18/2013
  • Publisher: Jossey-Bass
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Supplemental Materials

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This book outlines the key issues involved in framing, designing, and implementing inclusion initiatives for organizations and groups. It offers ideas for helping individuals develop competencies for inclusion. It shows how to apply the practices of inclusion and provides a unified model by employing diverse voices to address a range of related topics in multiple contexts. It also contains examples of how diversity and inclusion has worked in a variety of settings. The book is includes information from topic experts, including internal and external change agents and academics.

Author Biography

Bernardo M. Ferdman, Ph.D. (Editor) is professor of organizational psychology at Alliant International University in San Diego and a leadership and organization development consultant. He is a SIOP Fellow and consults, writes, speaks, teaches, and conducts research on diversity and inclusion, multicultural leadership, Latinos & Latinas in the workplace, and bringing one's whole self to work.

Barbara R. Deane (Associate Editor) is editor-in-chief for DiversityCentral.com and the Cultural Diversity at Work Archive and vice-president of The GilDeane Group, Inc. She writes, edits, consults, and speaks on diversity and inclusion and cross-cultural business issues.

A division of the American Psychological Association and established in 1945, the Society for Industrial and Organizational Psychology (SIOP) is the premier association for professionals charged with enhancing human well-being and performance in organizational and work settings. SIOP has more than 7,000 members.

Table of Contents

List of Figures and Tables

Foreword (Allan Church & Janine Waclawski)

Preface & Acknowledgments (Bernardo M. Ferdman & Barbara Deane)

The Editors

The Authors


Chapter 1: Inclusion: What Is It And How Does It Connect To Diversity? (Bernardo M. Ferdman)

Chapter 2: Communicating About Diversity And Inclusion (V. Robert Hayles)


Chapter 3: Creating Inclusion For Oneself: Knowing, Accepting And Expressing One’s Whole Self At Work (Bernardo M. Ferdman & Laura Morgan Roberts)

Chapter 4: Strengthening Interpersonal Awareness And Fostering Relational Eloquence (Ilene C. Wasserman)

Chapter 5: Intercultural Competence: Vital Perspectives For Diversity And Inclusion (Janet Bennett)

Chapter 6: The Work Of Inclusive Leadership: Fostering Authentic Relationships, Modeling Courage And Humility (Plácida V. Gallegos)


Chapter 7: From Diversity To Inclusion: An Inclusion Equation (Mary-Frances Winters)

Chapter 8: Inclusive Human Resource Management: Best Practices And The Changing Role Of Human Resources (Lynn R. Offerman & Tessa E. Basford)

Chapter 9: Inclusive Organization Development: An Integration Of Two Disciplines (Allan H. Church, Christopher T. Rotolo, Amanda C. Shull, & Michael D. Tuller)

Chapter 10: The Development Of Inclusive Leadership Practice And Processes (Lize Booysen)

(43 pp. including artwork at the end)

Chapter 11: Creating Inclusive Climates In Diverse Organizations (Lisa Nishii & Robert Rich)

Chapter 12: Models Of Global Diversity Management (Karsten Jonsen & Mustafa Özbilgin)

Chapter 13: Fostering Inclusion From The Inside Out To Create An Inclusive Workplace: Corporate/Organizational Efforts In The Community And The Global Society (Michàlle E. Mor Barak & Preeya Daya)


Chapter 14: Global Benchmarks For Diversity And Inclusion (Julie O’Mara)

Chapter 15: The Chief Diversity Officer’s View Of The Diversity And Inclusion Journey At Weyerhaeuser (Effenus Henderson)

Chapter 16: Creating Diverse And Inclusive Colleges And Universities (Kumea Shorter-Gooden)

Chapter 17: Fostering Inclusion From The Outside In: Engaging Diverse Citizens In Dialogue And Decision Making (Carolyn Lukensmeyer, Margaret Yao, & Theo Brown)

Chapter 18: Building A Culture Of Inclusion: The Case Of Unaids (Alan Richter)

Chapter 19: Inclusion At Societal Fault Lines: Aboriginal Peoples Of Australia (Charmine Härtel, Dennis Appo, & Bill Hart)


Chapter 20: Inclusion As A Transformational Diversity And Business Strategy (Michael Wheeler)

Chapter 21: Diversity And Inclusion In The Workplace: An I/O Psychologist’s Perspective (Angelo S. DeNisi)

Chapter 22: Inclusion: Old Wine In New Bottles? (Stella M. Nkomo)

Chapter 23: Practicing Inclusion: Looking Back And Looking Ahead (Bernardo M. Ferdman & Barbara R. Deane)

Name Index

Subject Index

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