The Effective Public Manager Achieving Success in a Changing Government

by Cohen, Steven; Eimicke, William; Heikkila, Tanya

• ISBN13: 9780470282441
• ISBN10: 0470282444
• Edition: 4th
• Format: Hardcover
• Copyright: 2008-09-02
• Publisher: Jossey-Bass

Summary

Since it was first published more than twenty years ago, The Effective Public Manager has become the classic resource for public administrators and students. The fourth edition of groundbreaking work synthesizes the current thinking in the field and presents practical lessons and tools in a highly accessible format. Focused on helping real-world managers and managers-to-be meet the demands of their jobs head-on rather than working around the constraints of government, this book offers a fresh approach to implementing effective management tools in a dynamic political, organizational, economic, and technological context.

Author Biography

Steven Cohen is the director of the Master's Program in Environmental Science & Policy at the School of International and Public Affairs and the executive director of the Earth Institute at Columbia University.

William Eimicke is the director of the Picker Center for Executive Education at Columbia University's School of International?and Public Affairs.

Tanya Heikkila is an assistant professor at Columbia University's School of International?and Public Affairs.

Table of Contents

Preface	p. ix
The Authors	p. xxv
The Perpetual Crisis in Public Management	p. 1
Defining Effective Public Management	p. 19
How to Find and Keep Good People	p. 45
Developing Effective Working Relationships	p. 89
Structuring Systems, Tasks, and Responsibilities	p. 107
Understanding and Applying Innovation Strategies in the Public Sector	p. 137
The Art and Craft of Contracting	p. 171
Gathering, Organizing, and Using Information	p. 189
Mastering the Budgetary Process	p. 225
Shaping Organizational Goals and Strategies	p. 253
Communicating with the Public, the Media, and Stakeholders	p. 287
Surviving and Thriving in Public Service	p. 323
References	p. 345
Additional Resources	p. 363
Index	p. 365
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