The Effective Public Manager: Achieving Success in a Changing Government, 4th Edition

by Steve Cohen; William Eimicke; Tanya Heikkila

• ISBN13: 9780470432525
• ISBN10: 0470432527
• Format: eBook
• Copyright: 2008-08-01
• Publisher: Jossey-Bass

Summary

Since it was first published more than twenty years ago, The Effective Public Manager has become the classic resource for public administrators and students. The fourth edition of groundbreaking work synthesizes the current thinking in the field and presents practical lessons and tools in a highly accessible format. Focused on helping real-world managers and managers-to-be meet the demands of their jobs head-on rather than working around the constraints of government, this book offers a fresh approach to implementing effective management tools in a dynamic political, organizational, economic, and technological context.

Table of Contents

Preface

The Authors

The Perpetual Crisis in Public Management

Defi ning Effective Public Management

How to Find and Keep Good People

Developing Effective Working Relationships

Structuring Systems, Tasks, and Responsibilities

Understanding and Applying Innovation Strategies in the Public Sector

The Art and Craft of Contracting

Gathering, Organizing, and Using Information

Mastering the Budgetary Process

Shaping Organizational Goals and Strategies

Communicating with the Public, the Media, and Stakeholders

Surviving and Thriving in Public Service

References

Additional Resources

Index

Table of Contents provided by Publisher. All Rights Reserved.